BMV Customer Service Representative - Goshen
15 hours ago
Job description
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies.
Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About The Bureau Of Motor Vehicles (BMV)The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees.
Our Mission Is To Serve All Hoosiers By Providing Best-in-class Driver And Vehicle Services In a Timely And Accurate Manner While Ensuring Security And Transparency.
Invest in our employees
Engage our customers
Provide sustainable systems
Embrace product innovation
Role Overview
Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs.
This position will serve at the Goshen, Indiana, BMV Branch Office
Branch hours are:
Sunday:
Closed
Monday:
Closed
Tuesday: 9:00 am - 6:30 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: 9:00 am - 12:30 pm
Salary
The salary for this position traditionally starts at $15.17 an hour.
Use our Compensation Calculator to view the total compensation package.
A Day In The Life
The essential functions of this role are:
Use your job knowledge to conduct customer transactions.
Answer customer questions and provide guidance.
Assist with the daily opening and closing of the branch.
Check transactions to ensure accuracy, timeliness, and proper accounting.
Work with leadership to resolve escalated customer concerns and system problems.
File applications as completed throughout the day.
The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.
What You'll Need For Success
Individuals in this role should minimally be able to articulate or demonstrate the following:
Top-notch communication skills.
A high level of critical thinking and the ability to troubleshoot.
Ability to process cash and card transactions.
Ability to travel up to 20 percent of the time to branch. locations, training, or branch-related community activities.
Ability to perform essential functions with or without reasonable accommodation.
A degree is not required.
However, a High School Diploma or High School Equivalent (HSE) and customer service experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.
Supervisory Responsibilities/Direct ReportsThis role may be utilized in a supervisory capacity based on agency needs.
Benefits Of Employment With The State Of Indiana
The State of Indiana offers a comprehensive benefits package for full-time employees that includes:
Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program:
Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 in election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
Free LinkedIn Learning access
Equal Employment Opportunity
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance.
Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role.
If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at .
Similar jobs
This is a Client Services Representative position that supports the sales efforts of an associated Everence office by providing technical expertise and administrative support to financial consultants. · -Deliver excellent customer service-Prepare investment reviews-Maintain curre ...
1 week ago
Are you a current student at Goshen College looking for work on campus? · A VI Foodsystems is seeking friendly, service-oriented people to join our team. · We provide comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and ...
1 month ago
AVI Foodsystems is seeking friendly service-oriented students to join our team. · ...
2 weeks ago
Sun River Health is currently seeking a Full Time Patient Representative/Front Desk Receptionist to join our team in our Goshen, NY site. · ...
3 weeks ago
The Inside Sales Manager is a hands-on sales leader responsible for managing customer accounts and overseeing the Inside Sales team. · ...
1 month ago
The Accommodation Manager oversees daily hotel operations. · Lead front office and guest services operations. · Overs ee check-in/check-out processes. · ...
1 week ago
This role is essential in supporting the current service team by managing a variety of accounts. · ...
2 weeks ago
We are looking for a dynamic Youth Assertive Community Treatment (ACT) · Clinical Team Leader who is passionate about working closely with youth ages 10-21 · with acute behavioral health needs. · The Clinical Team Leader is responsible for providing staff and programmatic superv ...
4 days ago
The Accommodation Manager oversees daily hotel operations, guest satisfaction and service delivery across departments. · ...
1 week ago
The Sales Representative is responsible for developing new prospects and interacting with existing customers to increase sales of the company's products and services and maximizing profitability within defined sales territory. ...
2 days ago
The Inside Sales Manager is a hands-on sales leader responsible for managing a personal portfolio of customer accounts while overseeing, coaching, and developing the Inside Sales team.The role ensures exceptional customer experience, · consistent execution of sales processes, · a ...
6 days ago
We are hiring for a full-time MHT working 3rd shift. · Oaklawn is the leading provider of mental health and addiction services in Elkhart, Goshen, South Bend, · Mishawaka and the surrounding communities of northern Indiana. · We serve 27,000 children, · adolescents and adults ann ...
1 month ago
The Chief Executive Officer (CEO) provides overall leadership and direction for Ryan's Place, ensuring that its mission—to offer hope and healing to children and families who are grieving the death of a loved one—is fulfilled with excellence and integrity. · Provide inspirational ...
1 month ago
Location: Remote (Central U.S. Preferred – TX, OK, LA; within 45 minutes of a major airport) · Join a high-impact technical sales role supporting mission-critical industries including aerospace, energy, and industrial manufacturing. My client is seeking a relationship-driven Sale ...
11 hours ago
This is an exciting opportunity to work in a dynamic and bilingual environment, specializing in both Commercial Lines (CL) and Personal Lines (PL) insurance.Seeking a dedicated and professional Commercial Customer Service Representative (CSR) · The ideal candidate will have a str ...
2 weeks ago
The Norbert E Mitchell Co Inc is seeking a dynamic sales representative to focus on selling Liquid Products Key responsibilities include developing growing accounts throughout designated territory building strong lasting relationships with customers documenting leads bids and con ...
1 month ago
This position ensures the productivity of daily operations, working closely with management to determine recruiting/hiring needs, deadlines, and safety protocols to enforce among the crew. · The Foreperson is responsible for troubleshooting routine job site issues and engages all ...
1 day ago
Majestic Care of Goshen is looking for a Transportation Aide to join our team's mission and believe in our core values Our mission: Through the hearts of our Care Team Members, we provide excellent healthcare to those we serve. · ...
1 month ago
Breeder/Pullet Service Technician- Close to Three Rivers, MI
Only for registered members
Job summaryWorks closely with contract Breeder/Pullet producers to grow-out (raise) a quality and to produce the maximum number of hatching eggs at the lowest possible cost to ship to Miller Hatchery and monitor bird health. · ...
1 month ago
Responsible for material picks for Inter Company Transfers, Service Order Requests and POs. · ...
1 month ago