Director of Residential Programs - St. Johns Ave Highland Park, Illinois, United States

Description · Position: Director of Residential Programs  · Reports to: Chief Program Officer · FLSA Classification: Full-time / Exempt  · POSITION SUMMARY: · The Director of Residential Services is responsible for the successful administration and management of the clinical, bu ...

Job description

Description

Position: Director of Residential Programs 

Reports to: Chief Program Officer

FLSA Classification: Full-time / Exempt 

POSITION SUMMARY:

The Director of Residential Services is responsible for the successful administration and management of the clinical, budgetary and business operations of the program. This role serves as interdisciplinary team coordinator for residents and their families and facilitates the delivery of quality, appropriate services to residents according to the State of Illinois, CILA, and KESHET requirements. 

The Director of Residential Programs will supervise House Managers and clinical staff, while managing new program development.

They are responsible for new home openings, state paperwork, and overseeing the transition for residents and families. They will be responsible for interviewing, assessing, and placing new residents into the home based on KESHET guidelines, policies, and procedures.

The Director of Residential Programs oversees and participates in the development and delivery of services designed to further the abilities of adults with intellectual/developmental disabilities to live, learn and work in a more independent and inclusive manner. The Director of Residential Programs is responsible for direct support, administrative duties and management of staff in the designated program.

ESSENTIAL RESPONSIBILITIES:

•    Plan the delivery of the overall program and its activities in accordance with the mission and the goals of KESHET

•    Develop new initiatives to support the strategic direction of the organization

•    Develop and implement long-term goals and objectives to achieve the successful outcome of the program

•    Work with CFO to develop an annual budget and operating plan to support the program

•    Develop a program evaluation framework to assess the strengths of the program and to identify areas for improvement

Organize the program

•    Ensure that program activities operate within the policies and procedures of the organization

•    Ensure that program activities comply with all relevant legislation and professional standards

•    Develop goals and metrics to determine programs success and sustainability

•    Oversee the collection and maintenance of records on the team members of the program for statistical purposes according to the confidentiality/privacy policy of the organization

Lead the program

•    Oversee the process of recruit and retention

•    Ensure that all program staff receive an appropriate orientation and training 

•    Work with HR to help implement organizational culture

•    Communicate with internal and external stakeholders to gain community support for the program and to solicit input to improve the program

•    Coordinate the delivery of services among different program activities to increase effectiveness and efficiency

•    Identify and evaluate the risks associated with program activities and take appropriate action to control the risks working with CFO, CEO, HR, QA, CPO as needed

•    Monitor the program activities on a regular basis and conduct an annual evaluation according to the program evaluation framework and recommend changes to enhance the program

•    Adhere to KESHET policies and procedures outlined in the policy manual, Employee Handbook, and other employee policies.

Qualifications

QUALIFICATIONS:

Bachelor's Degree Required

CPR Certified and DSP Training Required

Minimum 3 years opening CILA and residential homes, working at Director level

Previous experience in health care, human services, with intellectual/developmental disabilities required

Ability to use computers fluently (Internet, Word Processing).

Exceptional oral and written communication skills

Ability to professionally interface with our clients, families, and staff

Valid driver's license and safe driving

Keshet offers a robust Employee Benefit Program which includes:

•    Affordable healthcare plans

•    Dental

•    Vision

•    Short-term and long-term disability

•    Life insurance

•    401k plan with employer matching contributions

•    Holiday Pay

•    Paid Sick Time

•    PTO 

•    Tuition reimbursement

ABOUT KESHET

From its core programs for children and adults with intellectual challenges in the Chicago area, to its international consulting work, Keshet serves over 1,000 individuals with disabilities and touches the lives of many more family members, peers, supporters, and other stakeholders around the globe. Keshet's local leadership, comprised of nearly 100 lay leaders from all walks of life, provide the inspiration, direction, and funding required to fulfill the organization's mission: to do whatever is necessary to allow individuals with disabilities to achieve their potential.

The information contained in this job description is for compliance with the Americans With Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties may be assigned at any time by CEO.  Keshet is an Equal Opportunity Employer. Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran's status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.