- Answers incoming calls for crimes, traffic crashes, medical emergencies, and routine calls for service on campus, and dispatch calls to officers as appropriate.
- Provide excellent customer related services to students, faculty, staff, and visitors.
- Greeting guests, answering phones, monetary transactions, and interacting with customers on a daily basis, responding to their questions and guiding them to the appropriate services/locations.
- Conducts Background Checks/Finger Printing services.
- Create ID Cards for Students, Faculty, public.
- Provides directions, parking information and other assistance to students, faculty, staff and visitors.
- May assist with the patrolling of campus and other college owned property on foot, bike, cart, and/or motor vehicles.
- May assist with unlock/secure appropriate buildings/rooms and facilities as directed
- Interacts positively with campus community members on a daily basis and assists members in identifying potential safety and/or criminal problems. Provides other public assistance to faculty, staff, students and visitors as needed.
- Watches for and reports irregularities, such as security breaches, facility and safety hazards, and emergency situations; contacts emergency responders, such as police, fire, and/or ambulance personnel, as required.
- Remains alert for the presence of unauthorized persons; approaches suspicious persons and/or notifies police as appropriate.
- Maintains security controls for issued College keys; safeguards and controls issued College equipment.
- Prepares routine, standardized reports. Ensure that activity logs are maintained and updated accurately. Data entry and data retrieval.
- At least one year of experience involving substantial public contact
- No criminal record
- Able to type at least 30 WPM
- Familiarity with computer systems
- Microsoft Office Suite
- General Knowledge of all campus and learning centers (Developed after hiring)
- Type 30 wpm accurately
- Excellent oral and written communication skills
- Excellent listening skills, able to relate to and gain the confidence and cooperation of the members of the greater College community
- Answer telephones and use radio communication to resolve problems and respond to inquiries regarding departmental procedures and services
- Possess excellent time management skills
- Capability to make educated, quick decisions
- Requires good judgment to analyze situations accurately and adopt an effective course of action in a timely manner
- Ability to handle confidential and sensitive situations with tact and diplomacy, and act calmly and rationally in an emergency
- Receive and refer visitors
- Must possess a pleasant disposition
- Ability to handle and respond to emergencies with calm and tact
- Must possess strong analytical, listening and interpretation skills
- Commitment to providing excellent customer service
-
Support Services Specialist
1 week ago
Harbor Toledo, United States Part timeHarbor is seeking a Support Services Specialist to provide front desk support in Toledo. Position is part -time Requirements High school diploma or equivalent required with two years of closely related office experience strongly preferred. Must have Support, Specialist, Part Time ...
-
Client Service Specialist
1 week ago
Cathay Bank - Cathay General Bancorp City of Industry, United StatesAnswers and directs incoming telephone calls related to account services, online banking, mobile banking, and telephone banking. Supports customer inquiries via other channels including live chat and email. Responsible for telephone banking and onlin Client Service, Specialist, C ...
-
Customer Service Specialist
5 days ago
WATERFORD BANK Toledo, United StatesTitle: Customer Service Specialist · Department: Branch Operations - Main · Reports to: VP, Retail Branch Administration · Summary: · Functions in a Customer Service Representative capacity and performs Operational duties in Item Processing and Deposit Systems. · Essential ...
-
Transportation Service Specialist
1 week ago
Trispoke managed services Toledo, United StatesJob Description · Job DescriptionJob Description · This role is accountable for performing daily outbound transportation tasks and carrier related communications for multiple manufacturing facilities, creating solutions that are in the best interest of the customer and Client. Th ...
-
Support Services Specialist
1 week ago
Harbor Toledo, United States Part timeHarbor is seeking a Support Services Specialist to provide front desk support in Toledo.Position is part -timeRequirementsHigh school diploma or equivalent required with two years of closely related office experience strongly preferred.Must have previous experience in data entry. ...
-
Support Services Specialist
2 weeks ago
Harbor Toledo, United States Part timeHarbor is seeking a Support Services Specialist to provide front desk support in Toledo. · Position is part -time · Requirements · High school diploma or equivalent required with two years of closely related office experience strongly preferred. · Must have previous experience ...
-
Customer Service Specialist
1 week ago
Waterford Bank Toledo, United StatesJob Description · Job DescriptionTitle: Customer Service Specialist · Department: Branch Operations - Main · Reports to: VP, Retail Branch Administration · Summary: · Functions in a Customer Service Representative capacity and performs Operational duties in Item Processing and ...
-
Service & Intake Specialist
14 hours ago
Total Respiratory & Rehab Toledo, United StatesJob Description · Job DescriptionSalary: $19 to $21 DOE, plus monthly bonus potential · SERVICE & INTAKE SPECIALIST · JOB SUMMARY · We are looking for a Service & Intake Specialist who is seeking their next exciting opportunity in a complex and ever-evolving work environment In t ...
-
Client Service Specialist
3 weeks ago
Cathay General Bancorp Industry, United StatesPeople Drive Our Success · Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we prou ...
-
Retail Service Specialist
1 week ago
O'Reilly Auto Parts Oregon, United StatesO'Reilly Automotive Woodville Road [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas ...
-
Residential Services Specialist
2 weeks ago
ALPHA DYNAMICS LLC Monroe, United StatesJob Position : Residential Services Specialist · Job Location : Monroe, MI (Hybrid) · Job Type : Full-time | Direct-hire · Schedule: 40+ hours a week · Job Description · One of our clients is looking for a Residential Services Specialist In this role, you will be responsible ...
-
Specialist, Student Service Center
3 weeks ago
Owens Community College Toledo, United StatesAdvertised Position Title: · Specialist, Student Service Center · Job Description: · Essential Functions: Highly self-motivated and able to effectively communicate virtually with not only customers but also the team and supervisor. · Use professional judgement in determining ...
-
Residential Services Specialist
2 weeks ago
Alpha Dynamics USA Monroe, United StatesJob Position : Residential Services Specialist · Job Location : Monroe, MI (Hybrid) · Job Type : Full-time | Direct-hire · Schedule: 40+ hours a week · Job Description · One of our clients is looking for a Residential Services Specialist In this role, you will be respon ...
-
Toledo - Employer Services Specialist - 20067836
19 hours ago
Ohio Department of Developmental Disabilities Toledo, United StatesPrimary Location · :United States of America-OHIO-Lucas County-Toledo Organization · :Workers' CompensationClassified Indicator:ClassifiedBargaining Unit / Exempt:Bargaining Unit Schedule · :Full-timeWork Hours:8:00 am-5:00 pmCompensation:$25.45 Unposting Date · :Jun 30 ...
-
Captive Shared Services Process Specialist
2 weeks ago
Owens Corning Toledo, United StatesPURPOSE OF THE JOB · The Captive Shared Services Process Specialist is responsible for management and strategic execution within the pillars of the Captive Shared Services Team. This position will interact with various teams within Global Supply Chain as well as the internal tea ...
-
Service & Support Specialist
3 weeks ago
Lucas County Toledo, United StatesLucas County is an Equal Opportunity Employer. It is the policy of Lucas County to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ...
-
Community Services Specialist
2 weeks ago
Manahan Toledo, United States Part timeDo you like making a difference in the lives of others? · If so, Manahan is the workplace for you We are seeking a responsible, caring individual that wants to assist people with developmental disabilities in their home. · This position is for the candidate who enjoys helping o ...
-
PGD Technical Services Specialist
2 weeks ago
NextEra Energy, Inc Palm Beach Gardens, United StatesRequisition ID: 79828 · NextEra Energy Resources is the world's largest generator of renewable energy from the wind and sun, and a world leader in battery storage. We provide energy-related products and services that grow our economy, protect the environment, support our communit ...
-
Administrative Assistant
4 days ago
Magellan Financial & Insurance Services, Inc. Perrysburg, United StatesCitizen Advisory Group - Connecting Futures, Empowering Lives · Located in Perrysburg, OH, Citizen Advisory Group is renowned for its expertise in retirement planning, insurance, investments, and wealth management. We take pride in our history of creating personalized financial s ...
-
Applicant Pool for Aspire Classroom Specialist
2 weeks ago
Owens Community College Perrysburg, United States Part timeJob Description: · Aspire Specialist (Formerly ABLE Specialist):Ohio's Aspire programs (formerly known as ABLE) provide free services for adult individuals who need assistance acquiring the skills to be successful in post-secondary education and training, and employment. Local p ...
Dispatcher/Customer Service Specialist - Perrysburg, United States - Owens Community College
Description
Advertised Position Title:
Dispatcher/Customer Service Specialist
Job Description:
Responsible for answering multiple phone lines, dispatching security and police officers to calls for service, responding to walk in traffic and clerical work as needed.
Union Position:
Fraternal Order of Police Dispatcher
Job Classification:
Staff
Duty Days:
260 Days
Work Schedule:
per Union contract
Grant Funded Position:
No - Not Grant Funded
FLSA Status:
United States of America (Exempt)
Pay Basis:
Hourly
Hiring Range:
$15.38
Retirement System:
SERS - SERS (Retirement System Classification)