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    Technical Sales Coordinator - Charlotte, United States - Xometry

    Xometry
    Xometry Charlotte, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

    As a Quoting Specialist, you will be responsible for supporting our Sales team as they work with existing and potential customers across an array of industries. Technical Sales Coordinator will help organize and enter custom quote requests for the Sales team to deliver.

    Responsibilities:

    • Data Entry into Xometry Quote Platform
    • Retrieve Quote Request information from both Automated and Manual channels
    • Organize information for engineering review
      • Dimension Drawing review
      • RFQ document comprehension
      • CAD file review
    • Engage with Sales personnel for document clarification and correction
    • Complete online and offline templates with available information
    • Produce DRAFT quotes per approved methodology
    • Present / Submit DRAFT quotes to Quote Engineers
    • Maintain quote databases in a real time basis
    • Review and set-up custom quotes using Xometry's platform
    • Review 3D models and 2D drawings for the purpose of quoting and design-for-manufacturing feedback
    • High-volume data entry, transfer, and management Performs all work in compliance with Xometry's quality and safety systems, policies and procedures.

    Customer Support Responsibilities:

    • Review Salesforce Cases and Emails for service requests
    • Answer requests whenever possible
    • Direct requests to subject matter experts as required

    This job is for you, if you have:

    • Associate degree or higher or equivalent experience
      • Preferably in a manufacturing or technology related field
    • Technical aptitude to pick up general technical aspects of various manufacturing technologies
    • Knowledge of geometric dimensioning and tolerancing is a plus
    • manufacturing background
    • Customer service oriented
    • Demonstrated attention to detail
    • Previous experience with high-volume data entry and management
    • High energy and comfortable interfacing with coworkers
    • Communicates effectively in a polite and enthusiastic manner

    #LI-Remote

    Here at Xometry we believe in diversity, equity, inclusion and belonging. We are committed to welcoming, respecting, and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.

    Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

    Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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