Front Desk Coordinator - Houston

Only for registered members Houston, United States

1 day ago

$32,000 - $52,000 (USD) per year *

* This salary range is an estimation made by beBee

The following position is for employment with: · Oral & Maxillofacial Surgery Associates of Texas · 7515 Main St Suite 720, Houston, TX 77030 · POSITION PURPOSE · We are seeking a dynamic and dedicated Front Desk Coordinator to join our top-tier Oral Surgery Practice. This rare o ...

Job description

The following position is for employment with:
Oral & Maxillofacial Surgery Associates of Texas

7515 Main St Suite 720, Houston, TX 77030

POSITION PURPOSE
We are seeking a dynamic and dedicated Front Desk Coordinator to join our top-tier Oral Surgery Practice.

This rare opportunity allows you to become an integral part of a high‑performing team where exceptional patient care, outstanding service, and practice growth are top priorities.

We are seeking a dynamic and dedicated Front Desk Coordinator to join our top-tier Oral Surgery Practice.

This dual‑focused role blends patient‑facing administrative responsibilities with creative, strategic marketing support—ideal for a motivated individual who thrives in a fast‑paced environment and wants to make a meaningful impact on both patient experience and practice visibility.

Principal Responsibilities And Duties

Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
Assist with scheduling surgeries and ensure all necessary preparations are made.
Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

Coordinates and attends promotional events, open houses, study clubs, educational sessions, speaker engagements, and one-on-one meetings to strengthen relationships and promote the practice.

Handles website content updates, enhancements, and revisions in collaboration with practice leadership, marketing vendors, and other stakeholders to drive referrals, increase patient volumes, and enhance practice brand awareness.

Creates, enhances, and publishes content on social media platforms to expand the referral network.

Assists in the execution of initiatives to strengthen relationships with dental practices, increase patient referrals, and expand the organization's referral network through targeted outreach, tracking referrals, and partnership-building efforts.

Monitors and tracks referrals by maintaining the referral database and tracks expenses.
Prepares and presents referral data to practice surgeons to support strategic growth and relationship-building efforts.

Works each day in the field promoting practice services by call planning, customer follow-up, making and attending appointments, generating reports, etc.

Orders and delivers marketing materials, educational information, patient care items and gifts to referring offices as assigned. Visit offices on a cyclical basis. Keep accurate records of deliveries.

Prepares reports, documentation, sales call activities, expense and other reporting for the purpose of tracking initiatives, measuring results, and increasing patient referrals.

Assists with event planning by preparing materials, mailings, and fulfilling requests for information.

Plans and coordinates employee engagement activities, including team-building events, office celebrations, appreciation initiatives, holiday functions, and other celebrations to foster a positive workplace culture.

Minimum Qualifications

Patient-Centric Attitude:
Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.

Positive Impact:
Positively influence patients, coworkers, referring offices, and the practice as a whole.

Educational Background:
Completion of high school or equivalent is required.

Experience Preferred:
Previous oral surgery, dental, or medical experience is preferred.

Administrative Skills:
Proven administrative experience with a track record of growth or improvement within previous positions.

Multitasking Ability:
Demonstrated ability to multitask and be a self-starter in a fast-paced environment.

Customer Service Expertise:
Experienced with customer service techniques, ensuring a superior patient experience.

Communication Skills:
Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.

Adaptability:
Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

About Us Oral Surgery Management

By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices.

Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry.

We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc.

, your role is crucial to achieving our shared mission:
fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.

Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.

Passion for Patient Care

Outstanding Results

Winning Attitude

Embracing Continuous Improvement

Respect for Self and Others

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.

the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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