Part-time Retail Associate - Warren
20 hours ago
Job description
Position OverviewUnder general supervision, Retail Associates provide guidance and education to each customer regarding their individual marijuana needs.
Retail Associates assist every patient to ensure the patient is receiving the correct medication that will best benefit the patient's specific illness and medical condition.
In adult-use markets, Retail Associates are expected to provide excellent customer care and support the Company's core values and culture.
The Retail Associate works closely and collaboratively with the dispensing facility leadership to deliver results in a fast-paced environment where systems and processes are continuously evolving.
Major Areas Of Responsibility Include
Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in company databases for future reference.
Provide exceptional Customer Care by promoting and maintaining positive customer relations.
Respond to calls or emails from customers requesting product, training, and general information.
Management of patient records through the use of state and company database.
Maintenance and update of databases as needed.
Fulfillment of customer orders.
Responsible for the sales and promotion of all products.
Build and maintain a high level of integrity and trust for specific products.
Minimum Qualifications (Skills, Knowledge & Abilities)
Must be at least 21 years of age.
Two years of direct customer service experience required.
Retail experience a strong plus.
Experience with Point-of-Sales systems.
Understanding of and experience with Windows Operating System and Microsoft Outlook.
Part-time (Weekends required)
Travel %: 0
FLSA status:
Non-exempt
Additional Abilities Required
While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance).
Note:
Nothing in this job description restricts the company's right to assign or reassign duties and responsibilities to this position at any time.
Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.About The Cannabist Company (f/k/a Columbia Care)
The Cannabist Company, formerly known as Columbia Care, is one of the most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 14 U.S.
The company offers products spanning flower, edibles, oils and tablets, and manufactures popular brands including dreamt, Seed & Strain, Triple Seven, Hedy, gLeaf, Classix, Press, and Amber.
For more information, please visit
Recognized for its comprehensive benefits, ongoing training opportunities and commitment to diversity and equity inclusion both internally and with external vendors, The Cannabist Company has earned a spot on mg Magazine's America's Top Cannabis Industry Employers list.
Background Investigation
As a condition of employment, all Columbia Care employees are required to submit to a background check. Employment decisions, in compliance with state law, are based on an employee's background report at the time of hire. Employees have a duty to report any changes in their background to the Market Director or Vice President, Operations as soon as the employee is aware of the even
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