Director - Specialty Pharmacy Operations (On-Site) Sign-On Bonus - Reading, United States - Cencora

Description

Our team members are at the heart of everything we do.

At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose.

If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Apply today
What you will be doing

Location:

Reading, PA but open to Relocation (will provide relocation compensation)

Sign-On Bonus:

$10,000
This role is at Reading Hospital in Reading, Pennsylvania, supporting the dually accredited specialty pharmacy program for Tower Health.

Cencora has been a strategic partner of Reading Hospital for over six years, providing staffing & management support for the retail and specialty pharmacy dedicated to serving patients and employees of the health system.

This role manages the daily departmental operations and clinical services and handles complex problem resolution.
Relocation assistance is eligible.

PRIMARY DUTIES AND RESPONSIBILITIES:
Program

Development and

Implementation

:

Oversee

strategic plans and initiatives to

establish

and grow

specialty pharmacy programs, including

formation

of

operational workflows

and

development of

and adherence to

program policies

and procedures

.

Assess market trends,

identify

target patient populations, and collaborate with key stakeholders.

Coordinate with cross-functional teams to streamline processes and

optimize

program efficiency.
Financial Management

:

Collaborate with finance and reimbursement teams to

optimize

revenue generation, manage reimbursement challenges, and

identify

cost-saving opportunities.
Team Leadership

:

Provide

leadership and guidance to a team of specialty pharmacy staff, including pharmacists, technicians, and administrative personnel. Foster a positive and collaborative work environment, promote professional development, and resolve any personnel-related issues.
Quality Improvement

:

Develop

,

implement

and oversee

quality improvement program and clinical committee

to ensure the delivery of safe, effective, and high-quality specialty pharmacy services. This includes

oversight of clinical decision-making aspects of the specialty pharmacy program and

providing

clinical guidance

,

monitoring medication adherence, tracking patient outcomes, and conducting performance evaluations of the program.
Performance Metrics and Reporting

:

Develop and track key performance indicators (KPIs) to evaluate program effectiveness, operational efficiency, and financial performance. Generate regular reports to communicate program outcomes,

identify

areas for improvement, and support data-driven decision-making.
Continuous Improvement

:

Identify

opportunities for program enhancement and innovation by staying informed about industry advancements, emerging therapies, and best practices. Proactively seek feedback from stakeholders and implement process improvements to

optimize

patient care and outcomes.
Personnel Management

:

Complete regular performance evaluations for

employees

.

Provide

timely

and

appropriate feedback

on job performance. Provide oversight and ensure compliance with HR policies. Manages associate relations functions such as hiring,

terminating

and performance management. Review daily reporting and scheduling of hours worked to include sick time, vacation time, personal and holiday time.
Data Analysis
:

Oversee
data reporting and analysis

.

Partner with business analys

t

to e

nsure adherence to manufacturer

requirements, limited distribution drug requirements and

accreditation standards.
Compliance and Regulatory Oversight

:

Ensure adherence to applicable laws, regulations,

medi

cation

contracts

and accreditation standards governing specialty pharmacy operations.

This may also include

limited distribution drugs or REMs products.

Stay updated on industry changes and proactively address compliance issues, including data privacy and security measures.
Education and Training

:

Provide

education and training to healthcare providers

and internal staff

regarding

specialty pharmacy services. Collaborate with the clinical team to develop educational materials and resources.
Customer Service

:

Ensure exceptional customer service is provided to patients, healthcare providers, and other stakeholders. Address inquiries, resolve complaints, and ensure

timely

and

accurate

communication.
Risk Management

:

Identify

potential risks and develop strategies to mitigate them, such as developing robust medication safety protocols,

collaborating with pharmacy managers to navigat

e

drug recalls, and implementing adverse event reporting procedures.
Stakeholder Engagement

:

Foster strong relationships with healthcare providers, payers, pharmaceutical manufacturers, and other stakeholders to ensure effective program collaboration and execution. This involves regular communication, presenting program updates, and addressing any concerns or issues.
Vendor Management

:

Collaborate with pharmaceutical manufacturers, distributors, and technology vendors to ensure seamless integration of products and services. Evaluate vendor performance, negotiate contracts, and manage relationships to

optimize

program outcomes and minimize disruptions.
Industry Collaboration

:

Participate

in industry conferences, seminars, and professional organizations to stay informed about current trends, network with peers, and contribute to the advancement of specialty pharmacy practice.

Other related duties as assigned.

Please note that the specific duties and responsibilities may vary depending on the organization, its size, and the scope of the specialty pharmacy program.

Fun Facts about Reading Hospital you should know:
Reading Hospital is a 697-bed hospital that is home to many top-tier specialty care centers.
Reading Hospital has been recognized for its quality outcomes and clinical expertise across services lines.
Healthgrades has recognized Reading Hospital as one of America's 50 Best Hospitals for 2023.

This is the second year in a row Reading Hospital has been in the top one percent of hospitals nationwide for overall clinical performance.

One of America's 100 Best Hospitals for seven consecutive years.
What your background should look like


EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Requires four 4+ years directly related and progressively responsible experience, including at least three (3) years in a supervisory/management role ; a Degree in Pharmacy from an accredited College of Pharmacy; a current, unrestricted pharmacist license through the appropriate state board of pharmacy.

Experience with accreditation or reaccreditation cycle (URAC and ACHC) is critical to success in this role.
Advanced degree, Pharm.
D., and successful completion of an ASHP accredited Residency is strongly preferred.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Ability to communicate effectively both orally and in writing
• Ability to work quickly and accurately under time and volume constraints
• Strong decision-making skills
• Strong leadership skills
• Strong interpersonal skills
• Good analytical skills
• Ability to resolve customer issues quickly and creatively to improve customer satisfaction
• Familiarity with pharmaceutical products, services and drug interactions
• Strong organizational skills; attention to detail
• Must have a general knowledge of pharmacy computer systems and automated dispensing solutions

#LI-TK1
What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day.

In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.

This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

For details, visit amerisourcebergen
Schedule Full time Affiliated Companies Affiliated Companies:

Value Apothecaries Inc Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals.

Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements.

If you wish to request an accommodation while seeking employment, please call or email

. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

#J-18808-Ljbffr