Dispatch Coordinator - Deerfield Beach, United States - TEKsystems

Description

:

• Ensuring all Service call details including labor, parts and issues are properly logged, and ensuring information is available to the Accounts Receivable department for proper invoicing of customers.
• Maintains Customer Service Contract information database up to date in the Security 101 Software Application.
• Responsible for tracking of material orders, repairs and returns.
• Responsible for assigning scheduled maintenance calls to Service Technicians.
• Maintain all Customer Service Department files up to date.
• Assist in the Operations-to-Service Turnover process.
• Maintains Customer warranty information up to date.
• Works with OPS on special projects and other duties as assigned.

Skills:

• Dispatching
• Communication
• Scheduling
• Customer service

Experience Level:

Intermediate Level
About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.