Sales Associate - Boston - Mackage

    Mackage
    Mackage Boston

    5 hours ago

    $28,000 - $42,000 (USD) per year * Retail
    Description

    About MACKAGE

    Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.

    A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.

    Mackage is committed to employment equity and invites applications from women, visible minorities, Aboriginal peoples, persons with disabilities, LGBTQ2S+ persons and otherwise marginalized persons.

    Sales Associate (full-time)

    Reporting to the Store Manager, the Sales Associate (full-time) provides an exceptional customer service, generates sales and participates in all essential duties to ensure an effective day-to-day operation at the store, including the support of all operations, visual and brand directives.

    What you'll do:

    • Meet and exceed store sales, KPIs and personal target.
    • Promote and act as a brand ambassador of Mackage by providing exceptional service within a customer centric environment from product knowledge and excellent customer experience.
    • Ensure proactive client engagement leveraging CRM and growing the clientele database.
    • Provide timely and informative product knowledge of the brand by explaining the characteristics, the advantages and the benefits of our products to new and existing customers.
    • Participate in the daily operations of the store for optimal effectiveness (merchandise reception; labelling, merchandising, POS operations, inventory management, shipping and receiving packages etc.);
    • Upkeep store standards and maintain merchandising within the sales floor in addition to the organization of back of house.
    • Always demonstrate a strong presence on the floor to support the customer experience and uphold loss prevention best practices.
    • Act as a strong team player and always remain respectful to your team and customers.

    What you'll need:

    • 1-2 years' experience in a store environment.
    • Luxury retail experience is a plus.
    • Multilingual is a plus.
    • Excellent customer service, sales and communication skills set.
    • Problem-solving skills related to basic customer service.
    • Model a positive attitude, professional appearance, and behavior.
    • Good understanding to fashion trends (an asset).
    • Experience in visual merchandizing (an asset).
    • Knowledge of Microsoft Office Suite and POS operating systems.

    We want to get to know you

    * This salary range is an estimation made by beBee
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