Member Services Representative Closer - Petal, United States - Crunch Fitness - D'Iberville

Description

Job Description

• Competitive salary
• Employee discounts
• Opportunity for advancement
• Training & development

• Complimentary Peak Results Gym Membership
• Customer Service & Service Delivery Training specific to Crunch Franchises
• Access to cross-train into other positions (group fitness instructor, personal trainer, management training)

• Must have open availability for late afternoon and evening shifts
• Fluent in English (bilingual in Vietnamese or Spanish is a bonus)
• Proficient reading and writing skills
• Computer Skills
• Current CPR AED certification

• Energetic and engaging personality
• Passion to help other people achieve and maintain health & fitness goals
• Strong verbal communication & customer service skills

• Demonstrate knowledge of the Crunch brand and model behavior in accordance with Crunch mission statement.
• Set the tone for a stellar first impression by displaying a helpful and engaging Front Desk atmosphere
• Check-in and greet all members & guests with a smile and friendly service
• Facilitate guided tours and present amenity offerings to prospective members
• Execute membership sales to meet established sales goals and commission percentages
• Promote products, services, and special events on a consistent basis
• Operate Point-of-Sale system and be proficient in onsite technology
• Know club facility, services, and schedules
• Maintain a clean and organized work area and fitness floor
• Maintain and uphold company policies and procedures
• Maintain a professional disposition at all times