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    ServiceNow Developer ITOM CMDB - Irvine, United States - Diverse Lynx

    Diverse Lynx
    Diverse Lynx Irvine, United States

    3 weeks ago

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    Description

    Job Title:
    ServiceNow Developer ITOM


    CMDB

    Minimum Experience:
    Years


    Location:
    Irvine, CA 92612


    JD:
    This position is responsible for implementing ITOM &
    CMDBrequirements for a new ServiceNow implementation.

    Support the design, development, testing and implementation of automated processes and workflows for ITOM applications: Discovery, Service Mapping, Event Management, Operational Intelligence, and Cloud Management

    Automate processes and workflows for gathering, populating, and maintaining
    CMDBdata

    Configure and maintain the ServiceNow Discovery MID servers, patterns, sensors, probes, Discovery IP ranges and schedules

    Experience with implementation across multiple environments such as Windows, UNIX, and SNMP devices.

    Configure integrations with other data sources and Cloud Discovery, and how discovery and integrations populate the
    CMDB
    Identify, configure, troubleshoot, test, and resolve issues

    Interface with customer team members to capture business requirements and translate them into appropriate technical solutions

    Support of Service Mapping efforts through scripting and discovery

    Support CSDM efforts

    Configure ITOM dashboards

    Create requested client reports

    Bachelor s degree or equivalent (4-years) in Computer Science, Engineering, or related field.

    Keen understanding of ITIL framework and industry best practices with ITIL v3 or v4

    Experience in Agile SCRUM methodology

    4+ years of development experience on ServiceNow platform with expertise on ITOM

    4+ years of practical experience and shown success with the design and build of ServiceNow Service Mapping

    Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination.

    All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role.

    We promote and support a diverse workforce across all levels in the company.

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