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    Senior Operations Analyst - Richmond, United States - Bank of America

    Bank of America
    Bank of America Richmond, United States

    4 weeks ago

    Bank of America background
    Full time
    Description

    Description

    :
    This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include building new procedures, completing complex non-routine analytics, creating reports, and reviewing exception testing and processing. Job expectations include supporting continuous improvement of processes by identifying trends and understanding the operations environment.

    Responsibilities:

  • Leads implementation for products, services, and operational solutions
  • Manages the design, documentation, implementation, and monitoring of new products and services
  • Consults on procedural, technical, and operational changes
  • Advances business products knowledge within operations environment
  • Fosters relationships with partners and teammates
  • Inspects data to identify issues and trends
  • Presents reporting on key performance and implementation status

    • Skills:

  • Attention to Detail
  • Monitoring, Surveillance, and Testing
  • Policies, Procedures, and Guidelines Management
  • Regulatory Compliance
  • Written Communications
  • Adaptability
  • Business Acumen
  • Continuous Improvement
  • Critical Thinking
  • Process Mapping
  • Change Management
  • Consulting
  • Data Management
  • Reporting
  • Research

    • Shift:

    1st shift (United States of America)

    Hours Per Week:

    40
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