Service Manager- Louisville, Kentucky - Tech 24

    Tech 24
    Tech 24 Louisville

    21 hours ago

    $60,000 - $80,000 (USD) per year
    Description

    Service Manager

    Tech-24, a commercial foodservice repair company, is currently recruiting qualified candidates for a Service Manager position. This position is responsible for all day-to-day management of field service technicians. This is a fast paced, customer oriented position and will suit an individual that has experience providing technical services such as refrigeration, plumbing, electrical and general maintenance repairs through a field service network. Experience in facility maintenance management is a plus.

    Responsibilities

    • Manage customer special needs and projects
    • Manage field service technicians and office support staff to ensure quality of work, appearance and professionalism
    • Assist Dispatcher with technician schedules and maintain communication between office and field
    • Review and evaluate technician's operational performance
    • Assist with the development of technician's skills and hiring additional manpower as needed
    • Review and approve time-sheets for hourly employees
    • Understanding of contractual agreements, operational parameters for each contract and warranty customer

    Qualifications

    • Prior management experience required
    • Excellent computer knowledge and the ability to use most Microsoft Office programs such as: Word, Excel, Outlook and any new operating system
    • Excellent written and verbal communication skills
    • Valid driver's license and clean driving record
    • Observe all company procedures and safety rules

    Benefits

    • Company uniforms, phone, vehicle, and gas card
    • Medical, vision, and dental insurance and short-term disability plans
    • Company paid long term disability and life insurance
    • Paid time off and paid holidays
    • 401(k) retirement savings plan with Company match and immediate vesting

    Tech24 is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.


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