Call Center Supervisor - Tampa, FL - Safepoint MGA

    Safepoint MGA
    Safepoint MGA Tampa, FL

    1 week ago

    $48,000 - $80,000 (USD) per year *
    Description

    **Personal Lines Customer Service Supervisor Role:**

    We're seeking a seasoned insurance professional to lead our Personal Lines Customer Service team. As a supervisor, you'll be responsible for guiding a group of customer service representatives in delivering exceptional service while upholding our company's integrity.

    • Develop and implement comprehensive training programs for new hires.
    • Create productivity and quality metrics, ensuring the department adheres to these standards.

    This role requires:

    • A strong leadership background with 2-3 years of experience as a supervisor in a call center environment.
    • Advanced computer skills and thorough systems knowledge.

    About Us:Safepoint-MGA is committed to fostering an inclusive work environment where diversity thrives. We prioritize employee well-being by offering competitive benefits including health, dental, short-term & long-term disability insurance flexible spending accounts & more.

    * This salary range is an estimation made by beBee
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