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- This position is responsible for the assignment of motor vehicles and drivers for conveyance passengers, and compiles lists of available vehicles.
- This position will receive calls from Soldiers, Family Members and Retirees via telephone and relay missions via radios to drivers for execution.
- The dispatcher will provide total calls per day, time to pick up rider(s) after being called, total ridership per day, and total miles per day per vehicle.
- The dispatcher will enter the data into a tracking system provided by the Government.
- The assignment of vehicles is determined by factors such as length and purpose of trip, freight or passenger requirements, and preference of user.
- The Dispatcher records time of departure, destination, cargo, passengers, expected time of return and investigates overdue vehicles.
- The Dispatcher may confer with customers to expedite or locate missing, misrouted, delayed or damaged merchandise.
- The Dispatcher may modify daily route schedules to meet the requirements of missions.
- The Dispatcher may direct activities of drivers, assign helpers to drivers, and assign vehicles per request.
- The dispatcher is responsible for the distribution of vehicles to customers and the movement of equipment to vendors for repairs and maintenance.
- The Dispatcher shall be required to contact personnel for assignments and/or required information per the Shuttle Service Supervisor.
- Valid State Issued Drivers License. Class B Commercial Drivers License is desired.
- High School Diploma or equivalent.
- Must have a minimum of 1 year experience.
- Experience with Microsoft Office (Excel, PowerPoint, Word).
- Must be able to read, write, and speak English.
- Strong Communication and Customer Service Skills.
- Professional Telephone Etiquette.
- Familiarity with the Greater Fort Wainwright area.
- Must be able to pass pre-employment drug screening and background checks related to the position.
Dispatcher - Fairbanks, United States - Technica
Description
Position Summary:
Basic Qualifications:
**Veterans, Military Spouses, Women, Minorities and Individuals with Disabilities are encouraged to apply.**