Service Writer/Advisor - Marietta, GA
3 weeks ago

Job summary
We are currently seeking a motivated Service Writer / Service Advisor to join our growing team.This position is critical to our success. The Service Writer serves as the primary point of contact for our customers and is responsible for selling recommended services and repairs based on technician inspections and the customer's needs, goals, and priorities—while delivering an outstanding customer experience.
Responsibilities
- Present and sell recommended maintenance and repair services using Kinnaman's Auto Repair guidelines and best practices
- Clearly explain technician findings and repair options in a way customers can understand
- Build trust and long-term relationships through honest, professional communication
- Manage customer expectations regarding timelines, pricing, and vehicle needs
Job description
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