Operations and Project Support Group Supervisor 1 - Santa Clara - MSR-FSR, LLC

Description

Operations and Project Support Group Supervisor 1

Operations and Project Support Group Supervisor 1

1 week ago Be among the first 25 applicants

This range is provided by MSR-FSR, LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$83,200.00/yr - $104,000.00/yr

JOB TITLE: Operations and Project Support Group Supervisor 1

DUTIES AND RESPONSIBILITIES:

• Supervises Operations and Project Support employees that support the facilities team.
• Perform as main representative between Employer and client.
• Ensure compliance with all employer and client policies and procedures.
• Provide training programs to new employees.
• Tracking, reporting, expediting and issue resolution of financial activities including purchase orders and invoices.
• Plans, establishes, and revises Operations and Project Support personnel work assignments.
• Identifies areas within the current system for efficiency gains and recommends solutions.
• Assists project team members in developing new procedures & processes.
• Ensure the Project Team members are provided with adequate training and support to enable them to successfully use the systems in use.
• Provide multiple levels of support to Facilities Project Management Organization.
• Provide project management services to assigned Facilities Service Requests (FSRs).
• Coordinate activities of Junior-level Project Specialists.
• Support SRM system development, enhancements, and workflow.
• Create and track purchase requisitions/shopping carts as needed in support of organization.
• Provide and maintain Operations and Project Support services as needed in support of organization.
• Develop presentation materials utilizing MS PowerPoint or other required formats for the purpose of customer or client meetings.
• Support FSR project closure activities including project financial closure activities.
• Mentor junior-level Project Specialists.
• Other duties as requested by management.
  
  

Requirements

• Five plus years of supervisory experience in a large-scale business
• Must be able to interface with a variety of people with different technical levels and educational backgrounds
• Must be detail-oriented and highly organized
• Demonstrated ability to supervise others, establish measurable objectives, and evaluate performance
• Demonstrated ability to manage multiple projects and establish priorities
• Excellent Microsoft Office skills (Word, Outlook, PowerPoint, knowledge of Excel is a must)
  
  

COMPETENCIES:

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
  
  

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Occasionally (less than 1/3 of the job)

Frequently (1/3 to 2/3 of the job)

Continually (more than 2/3 of the job)

• Frequently required to stand.
• Frequently required to walk.
• Frequently required to sit.
• Frequently required to utilize hand and finger dexterity.
• Occasionally required to climb, balance, bend, stoop, kneel or crawl.
• Continually required to talk or hear.
• Occasionally work near moving mechanical parts
• Occasionally work in high, precarious places
• Occasionally work around fumes, airborne particles, or toxic chemicals
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• The employee must occasionally lift and /or move more than 30 pounds.
• Specific vision abilities required by this job include Close vision; Distance vision; Peripheral vision; Depth perception and ability to adjust focus.
• Must be able to wear personal protective equipment, including protective eye wear, a hard hat, lab coat, gloves, steel-toed shoes, hearing protection, and respirators.
• Must be able to safely access and traverse indoor and outdoor obstacles for site inspections, including climbing ladders, walking on stairs, catwalks, and other types of uneven surfaces where activity inspections are needed.
  
  

Benefits

• Health Care Plan (Medical, Dental & Vision)
• 401K
• Life Insurance
• Flexible Spending Accounts (FSA)
• Disability Insurance
• Paid Time Off
• Training & Development

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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