Service Delivery Manager - Chicago, United States - Tata Consultancy Services

    Tata Consultancy Services background
    Description

    • 10+ yearsof solid experience in working in multi-vendor environment.
    • Must haveFIS systematics application knowledge.
    • Should haveCore banking knowledge.
    • Able toprioritize and build framework around shifting landscape and focus on biggestissues.
    • Responsiblefor managing complete software delivery LifeCycle
    • Developcommon strategies for release governance across multiple units.
    • Establishconsistent release management processes.
    • Facilitatecross-units coordination of release management functions.
    • Track anenterprise-wide release calendar.
    • Informsenior management of enterprise-wide exposure to release risk and effectivelymitigate it.
    • Measurerelease cadence and effectiveness using common metrics across the Tower.
    • Createcommon standards and formats for release playbooks and work with productioncontrol to standardize release decision-making.
    • Definecommon mechanisms for rollback and standards for capturing release-relatedperformance indicators.
    Forecast demand for release resources and identify opportunities for greater efficiency across the enterprise.