Call Center Representative - Pittsburgh, United States - Snappyhires

    Snappyhires
    Snappyhires Pittsburgh, United States

    3 weeks ago

    Default job background
    Banking / Loans
    Description

    Education Required :

    • High School Diploma or GED
    • College a plus

    Minimum of Years of Job-Related Experience Required:

    • 1-3 plus years of Contact Center, Call Center, or Customer Service experience.
    • Banking experience a plus

    Special Skills Required:

    • Excellent communication skills, both written and verbal
    • Excellent customer service skills Detail-oriented
    • Ability to work and multi-task in a fast-paced environment Ability to use general office equipment
    • Ability to use a personal computer and job-related software MS Word (intermediate level a plus)
    • MS Excel (intermediate level a plus)
    • MS Outlook (experience a plus)

    Additional skills:

    • CRM experience a plus
    • Workday experience a plus
    • Relationship management software experience a plus
    • Customer facing experience a plus
    • Softphone/Mitel experience a plus