Customer Relations Phone Representative Trainee - Springfield, IL
1 week ago
Job summary
We are seeking a customer-oriented Call Center Advocate to join our team.
This on-site role serves as a key liaison between our company and our customers by providing product and service information, resolving issues efficiently, and delivering exceptional customer experience.
The ideal candidate is patient, empathetic, and an excellent communicator who enjoys talking with people.
,
- Manage a high volume of incoming calls ,
- Build strong trusting relationships with customer accounts through open and interactive communication ,
- Provide accurate and complete information using appropriate tools and resources ,,
Job description
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