Sr. CC Business Intelligence Analyst - Mooresville

Only for registered members Mooresville, United States

1 week ago

Default job background
Full time $74,600 - $124,500 (USD)
+Job Summary
This Senior Contact Center Business Intelligence Analyst role offers a unique opportunity to innovate remotely while collaborating with skilled team members and contributing to groundbreaking solutions.
+

Responsibilities

  • Provides sophisticated analytic capabilities to support business problems by understanding business challenges; collecting, cleaning, transforming, and restructuring data for statistical analysis;
  • Uses quantitative modeling and statistical techniques to identify causal relationships between customer experience and business performance;
  • Translates unstructured data and questions into addressable project objectives.
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Qualifications
  • Bachelor's degree Analytics, Computer Science,
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