Transportation Driver - Hinkle Dr Denton, Texas, United States
13 hours ago
Job description
DescriptionSkilled Nursing Facility Transportation Driver will be responsible for transporting residents in a courteous and timely manner to and from events, programs, shopping and appointments. .
Essential Duties and Responsibilities
Provide safe and timely transportation of residents to various locations
Coordinate necessary vehicle maintenance. Vehicle related responsibilities include but are not limited to:
Performing pre and post trip inspections of assigned vehicle; maintaining cleanliness of vehicle
Responsible of noting and possibly resolving resident complaints. Reports more complex issues and
complaints to Administrator for resolution
Responsible for greeting and directing residents, visitors and vendors to the appropriate location
Maintain visitor security procedures- ensure guests and residents sign in/out, as required
Manage incoming and outgoing calls. Provide callers with company related information such as address,
directions, fax number, website and other related information
Manage incoming and outgoing mail process- including sorting and distribution of resident and company
mail
May be required to assist with clerical duties such as faxing, filing, etc.
Uses appropriate resources to ensure immediate work area, lobby and public restrooms are clean,
organized and presentable, at all times
Provides shopping and errands for residents and Facility, as requested
Competencies
Demonstrates the ability to provide accurate and detailed information about routes and journey
Competent at checking vehicle for problems and performing pre/post trip maintenance tasks
Committed to efficiently helping passengers when loading/unloading assistive devices
Demonstrates the ability to provide a secure environment for passengers while in transit
Position Type and Expected Hours of Work
This is a position in a post-acute setting that is open 24 hours a day, 365 days a year. Weekend and holiday shifts will be required.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
HIPAA
Team members are required to adhere to policies and procedures implementing HIPAA requirements for the privacy and security of protected health information. Team member are permitted to use and/or disclose only minimum amount of Protected Health Information necessary to complete assigned tasks. Reports all suspected violation of company's HIPAA policies or procedures to facility CEO.
Knowledge, Skills and Abilities
Ability to communicate positively and effectively with internal and external customers at all levels of the organization
Strong computer and Microsoft Application skills. Must have an ability to learn new systems
Ability to work with a culturally diverse customer and team member population
Must have positive communication skills and demonstrated adequate maturity and patience
Proficient in the English language. Excellent communication (verbal and written), customer service and
interpersonal skills
Must have excellent organizational skills with attention to detail
Must be able to successfully prioritize workload, demonstrate initiative, and analyze situations to make
sound decisions
Ability to maintain a calm, professional demeanor under pressure
Must be observant, show initiative and take action on observed needs
Mustmaintainfirstimpressionperfectionatalltimes
Self-directingwiththeabilitytoworkwithminimaldirectsupervision
Flexibilityinrespondingcourteouslytoimmediateneedsofinternalandexternalcustomersandcallers;
ability to establish priorities and maintain productivity despite numerous interruptions
Ability to organize, efficiently document and routinely update information; ability to apply procedures to
work problems and situations.
Required Education/Experience
• High School Diploma or Equivalent
- Texas Current CNA Certification
Required License
• Valid Texas Driver License
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