- Assist with customer accounts, equipment questions, billing, and payments and ensure customer needs are addressed
- Diffuse customer situations by resolving customer concerns
- Communicate verbally and in writing in a clear, professional, and straightforward manner
- Respond to emails and calls as needed to ensure prompt resolution to customer questions, concerns, service issues and account problems
- Work independently to complete tasks and follow directions related to the job with minimal supervision
- Contribute to creative and positive solutions that help continually improve our customer care and overall satisfaction in our brand
- Excellent verbal communication skills and ability to respond to individual customer needs in a calm, professional and pleasant manner
- Great interpersonal skills and prior customer service experience at a contact center a plus
- Enjoy talking on the phone
- Patience and ability to manage stress
- Problem-solving skills
- Ability to make sound decisions and use proper discretion in handling customer issues within company guidelines
- Ability to be polite, compassionate, and confident
- Must be at least 18 years of age
- High School diploma or equivalent 2 to 3 years related experience
- Ability to sit while using computer and phone equipment for extended periods of time
- Deliver world-class customer service and build customer satisfaction and loyalty
- Strive for one-call resolution of customer issues
- Ability to type a minimum of 30 words per minute efficiently and accurately
- Proficiency to work simultaneously with multiple computer applications and databases
- Demonstrate outstanding verbal and written communication skills
- Must be a good listener with empathetic skills
- Must be willing to make outbound and take inbound calls
- Ability to multi task
- Excellent computer and Microsoft office product skills
- Attention to detail and organized with excellent follow up skills
- Ability to think on your feet and provide creative solutions
- Must maintain excellent attendance record
- Must be open to feedback and professional coaching
- Pre-employment testing is required
- Must pass background and drug screen process
- Bilingual in English/Spanish a plus
- Health coverage for you and your family through medical, dental and vision plans
- A generous paid time off program starting at three weeks and increasing with your tenure
- A 401-K plan where the company matches dollar for dollar on a generous % you contribute
- Financial protection through disability, life and accidental death and dismemberment insurance
- Tax advantages through flexible spending accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars
- To help you manage your work and life needs we offer a life assistance program, tuition reimbursement, an on-site gym, employee fitness walks and free home security monitoring, with discounted security and home automation equipment.
-
Agent Customer Care Specialist
1 day ago
Harmon Insurance Broken Arrow, United StatesBenefits:401(k) matching · Bonus based on performance · Flexible schedule · 401(k) · Company parties · Opportunity for advancement · Join a great team and enjoy an uplifting environment in our local independent insurance office. · Responsibilities:Sales, market appropriate produ ...
-
Agent Customer Care Specialist Full Time
1 day ago
Harmon Insurance Broken Arrow, United States Full timeBenefits:401(k) · 401(k) matching · Bonus based on performance · Health insurance · Paid time off · Company parties · Competitive salary · Dental insurance · Vision insurance · Donation matching · Join a great team and enjoy an uplifting environment in our local independent insur ...
-
Agent Customer Care Specialist Full Time
3 weeks ago
Harmon Insurance Broken Arrow, United States Full timeJob Description · Job DescriptionBenefits:401(k) · 401(k) matching · Bonus based on performance · Health insurance · Paid time off · Company parties · Competitive salary · Dental insurance · Vision insurance · Donation matching · Join a great team and enjoy an uplifting environme ...
-
Locum Physician
1 week ago
LocumJobsOnline Tulsa, United States Full timeLocumJobsOnline is working with to find a qualified Gastroenterology MD in Oklahoma · About The Position · A facility that is part of a well-known hospital system is seeking a gastroenterologist for locum tenens coverage. · The hospital is located near the Oklahoma capital. · Th ...
-
Surgical Technologist
1 week ago
Hillcrest Medical Center Tulsa, OK, United States TemporaryOverview · Join our team as a day shift, full-time, CV Surgical Tech In-House Traveler in Tulsa, OK. · Fulfilling your purpose begins here: · People First, Always. Here's how we take care of our people: · ~ Competitive salaries, support teams and growth opportunities. · Your ...
-
Surgical Technologist
1 week ago
Hillcrest Medical Center Tulsa, OK, United States Full timeOverview · You may be eligible for a sign-on bonus of up to $25,000. · Join our team as a days shift, full-time, Cardiovascular Certified Surgical Tech in Tulsa, OK. · Fulfilling your purpose begins here: · People First, Always. Here's how we take care of our people: · ~ Med ...
-
Charge Nurse I
2 weeks ago
Saint Francis Hospital, Inc. Tulsa, United States Full timeCurrent Saint Francis Employees - Please click to login and apply. · Full Time7p - 7a Job Summary: Coordinates activities of personnel on assigned shift(s) to maintain continuity of care, patient flow and throughput accountability. Arranges for staffing levels according to acuit ...
-
Service BDC Associate
2 weeks ago
The Fowler Auto Group Tulsa, United States Full timeJob Details · About Our Company · Fowler Automotive is family owned and operated since 1973. We are dedicated to providing exceptional dealership experiences to our customers, as well as our employees in the Norman, OK; Oklahoma City, OK; Tulsa, OK; and Denver, CO areas. · For ...
-
Senior System Analyst
1 week ago
inTulsa Tulsa, United States*InTulsa is partnering with Onafriq to find candidates for this exciting role in Tulsa* · **Location: Tulsa, OK. This is a hybrid position for those already in Tulsa, OK or willing to relocate to Tulsa, OK** · Who We Are · Onafriq is an omnichannel network of networks, making bor ...
-
CommunityCare HMO, Inc. Tulsa, United StatesMarketing - Marketing Broker Operations Representative · Tulsa, OK, USA · Req #548 · JOB SUMMARY: · This position will coordinate with broker operations team, to serve our broker partners. · Responsible for coordinating and performing community engagement efforts by marketing t ...
-
Cardiovascular Surgical Technologist
3 weeks ago
Hillcrest Medical Center Tulsa, United StatesJob Description · Overview · Join our team as a day shift, full-time, CV Surgical Tech In-House Traveler in Tulsa, OK. · Fulfilling your purpose begins here: · People First, Always. Here's how we take care of our people: · Competitive salaries, support teams and growth opportunit ...
-
Leasing Agent
3 weeks ago
Gold Wynn Management LLC Tulsa, United StatesJob Description · Job DescriptionReporting to the Property Manager, the Leasing Agent will be responsible for the successful marketing, leasing and turnover of units within one or more multifamily residential buildings located throughout the Buffalo Metropolitan Area. The Leasing ...
-
Dentist-Tulsa, OK
4 weeks ago
Aria Care Partners Tulsa, United StatesJob Description · Job DescriptionWe are seeking a highly skilled and compassionate Traveling Dentist to join our dynamic team As a Mobile Dentist, you will work to provide comprehensive dental care to our patients If you are a new college graduate or experienced Dentist, this opp ...
-
Surgical Technologist
1 week ago
Hillcrest Medical Center Tulsa, OK, United States Full timeOverview · Join our team as a day shift, full-time, Labor and Delivery (L&D) Certified Surgical Tech in Tulsa, OK. · Fulfilling your purpose begins here: · People First, Always. Here's how we take care of our people: · ~ Medical, vision, dental health insurance, health saving ...
-
Area Manager
6 days ago
Pailin Group Psc Tulsa, United StatesAchieve sales, expense, and operating income budget · Supervision and direction of office and distribution center staff · Motivation of personnel through positive reinforcement, team environment, communication of clear objectives, and performance reviews · Conduct monthly Quality ...
-
Surgical Technologist
3 weeks ago
Hillcrest Medical Center Tulsa, United StatesJob Description · Overview · You may be eligible for a sign-on bonus of up to $25,000. · Join our team as a days shift, full-time, Cardiovascular Certified Surgical Tech in Tulsa, OK. · Fulfilling your purpose begins here: · People First, Always. Here's how we take care of our ...
-
Travel Nurse RN
5 days ago
Accountable Healthcare Staffing Tulsa, OK, United StatesAccountable Healthcare Staffing is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Tulsa, Oklahoma. · Job Description & Requirements · Specialty: PCU - Progressive Care Unit · Discipline: RN · Start Date: 06/24/2024 · Duration: 13 weeks · 36 hour ...
-
Field Marketing Manager
5 days ago
Physician Partners Tulsa, United StatesOur mission is Better Health. Our passion is helping others. · What's Your Why? · • Are you looking for a career opportunity that will help you grow personally and professionally? · • Do you have a passion for helping others achieve Better Health? · • Are you ready to join a grow ...
-
Financial Services Professional
1 week ago
New York Life - Tulsa Tulsa, United StatesJob Description · Job DescriptionAre you a leader who has the following traits? · Competitive · Business Minded · Coachable · Communicative · Self-disciplined · Authentic · If yes, consider becoming an Insurance Agent to drive a positive impact in the lives of families every day ...
-
The University of Oklahoma Tulsa, United StatesPatient Services Representative (PSR)- Tulsa · At OU Health Physicians Tulsa, patients receive the latest medical advancements expected of a leading university clinic. The services and their experience are delivered by a dedicated team with diverse experience. As a Patient Servi ...
Customer Care Agent - Tulsa, United States - Alert 360
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Job Details
Job Location A360 Corporate - Tulsa, OK Position Type Full Time Salary Range $ $16.00 Hourly Job Shift AllDescription
At Alert 360, we're super dedicated to customer service and providing the latest home automation and smart security services. There's proof in our title as "One of the Best Companies to Work in Oklahoma" (three years in a row)
Duties, Responsibilities:
Desired Skills and Experience:
Qualifications
Requirements:
THE BENEFITS OF JOINING OUR TEAM
Did you know we were named a "Best Places to Work" in Oklahoma? Because Alert 360 hires the best people for our growing and talented team, we work hard to provide perks, within a positive and supportive culture, that make team members' lives better. Our comprehensive benefit program includes but is not limited to:
When you join Alert 360, you do more than simply switch companies to advance your career. You become part of the Alert 360 family, a group of talented team members working together to Make It Happen