- Assist with general information, member inquiries, general real estate questions, loan maintenance, product/system/procedure testing, and loan application calls, chats and emails, in a call center environment.
- Process and analyze all loan product applications, such as auto loans (including loan applications submitted by CUDL program participants), Signature Loans, Visa Loans (including Secured Visas), Home Equity Loans, Real Estate Equity Loans etc.
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- Supports other areas of Credit Services as needed. May assist in the daily operational work flow of the Consumer Loan Administration and Processing Units, Indirect consumer lending unit, and in the Real Estate Processing/Servicing Units.
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- Communicate with members, auto dealerships, outside vendors (such as realtors, builders, settlement agents, etc.) and financial institutions to acquire information necessary to complete loan processing.
- Provides detailed comments in reference to conversations with members, realtors, dealers, appraisers, etc., concerning all loans.
- Reviews reports for needed follow-up calls to members and vendors for outstanding items.
- Prints and reviews documents and prepares for mailing.
- Process Line of Credit re-evaluations and reconsiderations of loan denials/decisions/suspensions.
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Loan Application Analyst - Harrisburg, United States - PSECU
Description
PSECU, a high-tech progressive financial institution with more than $8 billion in assets, is seeking a Loan Application Analyst to provide superior service to all member callers by assisting with phone loan application entry, providing product knowledge, and processing loan applications.Benefits: We offer a competitive salary, excellent benefits and a great work environment. Along with excellent medical and retirement programs and a generous leave package, our workplace offers tuition reimbursement.
Employee Type: Full-time, Non-exempt
Schedule: Monday - Friday 7:55am-3:55pm, Saturday 8:55AM- 4:55PM - Day off will be determined
Onsite 20% #LI-HYBRID
Minimum Starting Pay Rate: $20/hr. (Commensurate with Experience)
DUTIES AND ACCOUNTABILITIES - Essential for this position:
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
