Hotel Front Desk Receptionist - Salem, MA

Only for registered members Salem, MA, United States

2 weeks ago

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Job summary

We are searching for an enthusiastic service-focused hotel front desk agent to join our guest services team.
You'll welcome guests manage accounts answer inquiries and field complaints to ensure we deliver an excellent experience to every guest.

Responsibilities

  • Greet check-in and check out guests when they arrive and leave the premises distribute keys and room assignments record credit card information
  • Manage room bookings in-person online and through incoming calls answer inquiries about guests' needs including questions about available rooms amenities room rates special requests rewards programs

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