Personal Banker- Elmwood Park - Valley National Bancorp

Valley National Bancorp Elmwood Park, United States

6 days ago

Description

As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards.

Provides a variety of banking solutions by analyzing needs, recommending solutions and selling bank products and services to existing and potential clients.

Perform a variety of routine banking transactions (teller and platform), while supporting the Market Manager in achieving quality service and complying with operational procedures.

Requirements

Required Skills:
Excellent verbal and written communication. Ability to write correspondence and appropriately and accurately demonstrate products and services to customers.
Excellent interpersonal - customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees.
Strong analytical, problem solving, and decision-making skills to effectively uncover and resolve complex customer issues.

Ability to make sound decisions which include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank exposure to loss or fraud and the ability to think through and rationalize decisions.

Ability to interpret a variety of instructions furnished in written, oral, diagram or scheduled form.

Provides deep understanding of Retail Banking and strong Customer Service Skills with the ability to engage customers in conversation regarding products and services.

Detail oriented, strong organizational skills, and high degree of accuracy.
Ability to manage multiple projects simultaneously.

Required Experience:

High School diploma or GED and minimum 1 year of business services experience in branch banking and knowledge of branch operations or successful completion of a Valley Retail training program.

Associates or Bachelor's degree with concentration in accounting, business, finance, economics or a related field is preferred.

Preferred Experience:
FIS/IBS (Integrated Banking Solutions).
Salary Grade Maximum - Annual

$58,700.00
Salary Grade Maximum - Hourly
$28.22
Expected work hours
Job Description

Responsibilities include, but are not limited to:
Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service.

Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services.

Ability to present a confident and professional demeanor to establish trust and gain knowledge from the customer. Analyze needs and recommend appropriate products and services.
Meets with customers to analyze financial needs and maximize sales opportunities.

Offers all bank products and assists with other service needs, opens new accounts, i.e., checking, savings, certificate of deposit and IRAs, discusses/sells loan products to existing and prospective customers and possesses knowledge of on-line banking and mobile banking abilities to promote and demonstrate to customers.

Responsible for meeting customer expectations and achieving service quality standards.

Participates/oversees the sales referral process ensuring customer financial needs are met and assists management in coaching and mentoring branch staff members.

Ability to perform all transactions required by a customer and use appropriate technology to provide services most effectively and efficiently.

Maintain and balance a cash box.

Ability to utilize technology such as Teller Scanning Equipment, Cash Recycling and Cash Dispensing machines and support customers in the use of Coin Machines.

Act as Vault Teller ensuring adequacy of Branch cash for daily transactions by assisting the branch staff in ordering and shipping currency - coin and controlling - distributing cash to Tellers in prescribed limits.

Assists in community events (i.e., Habitat for Humanity) etc. Participates in and supports CRA initiatives, activities and programs.
Report all significant matters, issues and unusual customer activity to Manager maintaining personal knowledge of compliance and regulatory requirements.
Maintains knowledge and compliance with the Bank's Code of Conduct and all policies and procedures.
Pay Range Information

Exact compensation may vary based on skills, experience, and location.

#J-18808-Ljbffr

Personal Banker

1 week ago

PNC Financial Services Group Paterson, United States

Job Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where ...
Personal Banker

1 week ago

Valley National Bank Clifton, United States

Responsibilities include, but are not limited to: · - Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. · - Knowledge of all Bank products and services and abil ...
Personal Banker

1 day ago

PNC Financial Services Group Paterson, United States

Job Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture wher ...
Personal Banker

6 days ago

PNC Financial Services Group Paterson, United States

Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
Personal Banker

2 weeks ago

PNC Financial Services Group Paterson, United States

Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
Personal Banker

1 day ago

PNC Financial Services Group Passaic, United States

Job Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture wher ...
Personal Banker

5 days ago

PNC Financial Services Group Passaic, United States Full time

Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
Personal Banker

6 days ago

Valley National Bancorp Fair Lawn, United States

Job Description · Responsibilities include, but are not limited to:Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. · Knowledge of all Bank products and servi ...
Personal Banker Pacific Palisades

5 days ago

Wells Fargo Pacific Palisades, United States

**Why Wells Fargo**: · **About this role**: · **In this role you will**: · - Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customer ...
Personal Banker

6 days ago

PNC Financial Services Group Ridgewood, United States

Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
Personal Banker

2 weeks ago

PNC Ridgewood, United States

**Position Overview** · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our ...
Personal Banker

1 day ago

PNC Financial Services Group Ridgewood, United States

Job Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture wher ...
Roving Personal Banker

1 week ago

Wells Fargo White Plains, United States

**Why Wells Fargo**: · **About this role**: · **In this role you will**: · - Provide support across a variety of branch locations within a specific geography where a banker or teller is out of the office or to temporarily cover vacancies · - Be flexible and adaptable to changing ...
Personal Banker

3 days ago

Valley National Bancorp Little Falls, United States

Job Description · Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. · Knowledge of all Bank products and ser ...
Personal Banker

6 days ago

Valley National Bancorp Nutley, United States

As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a var ...
Personal Banker

6 days ago

Valley National Bancorp Oradell, United States

Responsibilities include, but are not limited to: · Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. · Knowledge of all Bank products and services and ability ...
Personal Banker

6 days ago

Valley National Bancorp Cedar Grove, United States

As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a var ...
Personal Banker

2 weeks ago

PNC Financial Services Group Emerson, United States

Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
Personal Banker

4 days ago

PNC Financial Services Group Emerson, United States

Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
Personal Banker

1 day ago

PNC Financial Services Group Emerson, United States

Job Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture wher ...