CUSTOMER SERVICE Hardware Store BASIC - Ontario - Secor Lumber Co., Inc.

    Secor Lumber Co., Inc.
    Secor Lumber Co., Inc. Ontario

    1 week ago

    Description

    Replies within 24 hours
    Benefits:

    • Locally owned and operated
    • 401(k)
    • 401(k) matching
    • Competitive salary
    • Dental insurance
    • Employee discounts
    • Health insurance
    • Opportunity for advancement
    • Paid time off
    • Training & development
    You might be a great fit if
    • You enjoy serving others as we would like to be served.
    • Making the best even better.
    • You enjoy making a difference in your community.
    • You enjoy helping others.
    • You enjoy working in teams.
    • You're motivated to learn new skills.
    Job Summary:Basic Customer Service representatives are expected to maintain a positive representation of Secor by providing an outstanding customer service experience consistent with company values. Working independently and assisting Advanced Customer Service representatives, the main task of this role is to assist customers and maintain a clean, efficient, well stocked sales floor. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include, but is not limited to, the following responsibilities:
    Responsibilities:
    • The Basic Customer Service Representative for Secor hardware stores participates in all basic hardware operations including receiving and stocking merchandise through all departments of the hardware store.
    • Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
    • Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
    • Notify customers of upcoming promotions and new products.
    • Receive incoming and stage outgoing hardware shipments.
    • Assist with loading products into customer's vehicles as needed.
    • Merchandise products according to prescribed planograms and help maintain signage.
    • Restock shelves as necessary.
    • Assist in taking regular inventory of stock.
    • Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
    • Help store staff with other tasks as needed.
    • Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
    • Attend and participate in all company-sponsored training programs as required.
    • Adhere to all store policies and safety standards.
    • Be able to cut keys for customers.
    • All other duties assigned.
    Qualifications:
    • Outstanding customer service skills and a professional attitude.
    • A working knowledge of the products contained in the store with a willingness to continue to learn.
    • Organized, self-starter who thinks independently and solves problems.
    • Knowledge of effective sales methods and techniques.
    • Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry.
    • Strong math, reading, writing, and communication skills.
    • Able to lift up to 80 lbs, regularly lift lb.
    • Able to work a flexible schedule, including evenings, weekends, and holidays as needed.
    Goals:
    • Boost overall sales by closing the sale, and promoting the store's loyalty program and add-on sales.
    • Continually expand knowledge of all departments in the store.
    • Become a versatile employee, able to help in other areas when needed.
    • Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management.
    • After enough experience, become an Advanced Customer Service representative demonstrating excellence in customer service, mastery of hardware service skill sets, and mentoring new Basic Customer Service employees, helping them understand store products, services, and retail concepts.
    Compensation: $ $17.50 per hour
  • Work in company

    General Store Manager

    Only for registered members

    This General Store Manager is responsible for achieving financial targets; analyzing and developing business; implementing strategic company initiatives; building highly motivated teams and strong relationships with the cross functional departments; and overall management of staf ...

    Ontario Full time

    1 month ago

  • Work in company

    SALES ASSOCIATE in ONTARIO, CA

    Only for registered members

    Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. · ...

    Ontario

    3 weeks ago

  • Work in company

    Part-time Retail Associate - 408 Ontario

    Only for registered members

    Join our Smart & Final store operations team as a Part-time Retail Associate - 408 Ontario. Provide excellent Customer Service? Love your Community? Love Food? · ...

    Ontario Part time

    1 month ago

  • Work in company

    Part-time Associate - 408 Ontario

    Only for registered members

    Join our Smart & Final store operations team as a Part-time Associate - 408 Ontario · Maintain a store section as assigned and may order, receive and stock merchandise using proper equipment,Read and write English, · Read and comprehend simple instructions, · Write simple corresp ...

    Ontario Part time

    1 month ago

  • Work in company

    Part-time Associate - 408 Ontario

    Only for registered members

    We are the smaller, faster grocery warehouse store – without the membership fee. We proudly give back to the communities we serve through the help of the Smart & Final Charitable Foundation. · ...

    Ontario Part time

    1 month ago

  • Work in company

    Deliver Driver

    Only for registered members

    This position fills in for delivery drivers who are not available for their shifts. Routes for the relief driver typically change day to day. · Deliver products and execute all promotions · Service all scheduled customers by the end of shift · ...

    Ontario Full time

    2 weeks ago

  • Work in company

    Utilities Clerk

    Only for registered members

    We are looking for a Utilities Clerk to assist in the proper maintenance of our store, particularly in the Produce Department and assist customers on the store floor as needed. · ...

    Ontario

    1 month ago

  • Work in company

    Utilities Clerk - # 50 Ontario (ages 16-17)

    Only for registered members

    Join our El Super Store Operations Team as a Utilities Clerk. · ...

    Ontario

    1 month ago

  • Work in company

    Cashier

    Only for registered members

    We are looking for friendly and reliable Customer Service Associates to join our team. We want to meet you if you thrive in a customer-focused role and want to be part of a fun, supportive, and growing team. · Greet customers warmly and provide exceptional service · Ring up sales ...

    Ontario $16.90 - $17 (USD)

    3 weeks ago

  • Work in company

    Service Clerk - 408 Ontario

    Only for registered members

    We are seeking a Service Clerk to join our Smart & Final store operations team in Ontario. · Responsibilities:Maintain carts within the store and retrieve them from parking lots. · Assist customers with purchases loading merchandise into shopping carts. · Provide assistance to cu ...

    Ontario

    1 month ago

  • Work in company

    Marketing Specialist

    Only for registered members

    The primary responsibility of the Marketing Assistant is to provide support for marketing, advertising, and social media campaigns. · ...

    Ontario Full time

    3 weeks ago

  • Work in company

    Manager in Training

    Only for registered members

    Join our team as a Store Manager in Training (MIT) and learn how to lead retail operations from the ground up. · ...

    Ontario $24.51 - $25.01 (USD) Full time

    1 week ago

  • Work in company

    Flex Associate

    Only for registered members

    Flex Associates assist the stores organization with workforce planning during periods when regularly scheduled full-time and part-time associates are not available due to planned absences such as vacation, or unplanned absences such as illness. · Recommend merchandise based on cu ...

    Ontario $16.50 - $18.50 (USD)

    1 month ago

  • As a Field Merchandiser Floater you'll have the opportunity to work independently to showcase your organization and time management skills, your ability to establish retailer relationships, while being the face of Hallmark. · You will collaborate with local store teams to optimiz ...

    Ontario $15.10 - $17.10 (USD) Part time

    1 week ago

  • Work in company

    Bakery Clerk

    Only for registered members

    We are looking for a Bakery Clerk to join our El Super Store Operations Team. The successful candidate will provide excellent customer service and conduct various tasks within the bakery. · Provides friendly, courteous, and helpful service to the Bakery department. · Cleans shelv ...

    Ontario

    1 month ago

  • Work in company

    Store Manager

    Only for registered members

    The Store Manager contributes to Oakley's success by leading a team of store employees to create and maintain the Oakley Experience for our internal and external customers. · Delivers excellent customer service and demonstrates a high degree of professionalism. Achieves high leve ...

    Ontario $24.08 - $36.48 (USD)

    1 week ago

  • Work in company

    Merchandiser - Marion, Bucyrus, Upper Sandusky Areas

    Only for registered members

    This position is responsible for product merchandising within large volume stores (Grocery, etc.). This includes stocking shelves, rotating shelved product, setting up displays, · stocking and rotating products in coolers, · organizing and rotating products in storage rooms, · an ...

    Ontario Full time

    1 month ago

  • Work in company

    Merchandiser - Part Time / Marion, Bucyrus, Upper Sandusky Areas

    Only for registered members

    The position is responsible for product merchandising within large volume stores. This includes stocking shelves, rotating shelved product, setting up displays and moving products from storage to the sales floor. · This job follows a consistent schedule with specific start times ...

    Ontario Part time

    1 month ago

  • Work in company

    Merchandiser - Mt Vernon/Mansfield Areas

    Only for registered members

    Position is responsible for product merchandising within large volume stores (Grocery etc.). This includes stocking shelves rotating shelved product setting up displays stocking and rotating products in coolers organizing and rotating products in storage rooms and moving products ...

    Ontario Full time

    3 weeks ago

  • Work in company

    Bakery Clerk - # 50 Ontario (ages 16-17)

    Only for registered members

    Join our El Super Store Operations Team as a Bakery Clerk. · We are looking for talented individuals who can provide excellent customer service and assist customers with bakery purchases. · The ideal candidate will have basic PC/Outlook skills and a Retail Management Certificate ...

    Ontario

    1 month ago

  • Work in company

    Produce Clerk

    Only for registered members

    We are looking for a Produce Clerk to join our El Super Store Operations Team. As part of this role, you will provide excellent customer service, love your community, and love food. · Read and comprehend simple instructions, product labels, product pricing codes, shelf tags, shor ...

    Ontario

    1 month ago

Jobs