Collections & Compliance Supervisor - Utilities - Dade City, FL
1 month ago

Essential Job Functions
The Utilities Billing Collections Supervisor oversees evaluates daily operations Billing Data Teams ensuring accurate timely compliant processing all billing payment accounts receivable activities Assigns monitors workloads provides training procedural guidance conducts performance evaluations staff adherence departmental policies regulatory requirements Manages phases billing cycle back manual final reads adjustments corrections directs payment processing EFTs returned checks daily deposits discrepancy resolution Ensures integrity revenue collection cycle reviewing accounts verifying deposit rate compliance investigations delinquent insufficient funds checks legal action Prepares processes liens satisfactions payoff calculations coordinates bankruptcy claims serves witness when necessary Resolves escalated customer issues involving complex commercial residential accounts communicates customers attorneys insurance companies vendors government agencies collect outstanding balances resolve disputes Collaborates Information Technology external vendors implement system enhancements troubleshoot issues maintains audit compliance Develops implements procedures forms tracking tools improve efficiency prepares financial reports denied claims completes special projects requires Regulatory interpretation interagency communication Related duties performed required
Knowledge Skills Abilities
- Knowledge Federal State local laws governing collections liens delinquent account enforcement.
- Knowledge utility billing accounting practices.
Job description
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