Customer Service Representative - Decatur
1 month ago

Job summary
Manage customer accounts and resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; and explaining the best solution to solve the problem; following up to ensure resolution
Collecting customer information and analyzing customer needs.
- Excellent communication and presentation skills
- Ableity to multi-task, prioritize and manage time effectively in a stressful environment
- Negotiation
- Multitask
Job description
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