Sales Associate HVAC Wholesale - Roswell, United States - Johnstone Supply

Description

Counter Sales Johnstone Supply Of Roswell New Mexico is looking to expand our team. We are a growth-oriented company seeking an energetic, engaging, knowledgeable, and dedicated individual to join our team.


WHO WE ARE:

We have been providing brand name products, expert technical knowledge and superior customer service to the HVACR (heating, ventilation, air-conditioning and refrigeration) industry since 1953.

Our company is locally owned and operated, backed by the national support of the Johnstone Supply Cooperative.

For more information about our company and locations visit our website at OPPORTUNITY:

The Counter Sales and Service Associate will be responsible for helping our HVAC/R customers find the parts and equipment they need with prompt, friendly and professional service.

A candidate for this position must possess the ability, and desire, to learn industry products and services to effectively engage customers in conversation to understand their needs and confidently offer reliable solutions.

This position requires an individual that works well in a team environment to build positive relationships with repeat customers.


JOB REQUIREMENTS:

2 or more years of experience in the HVAC/R industry or equivalent training is preferredHigh School diploma or GED equivalentHigh-energy, attention-to-detail with the ability to engage with customers at the highest level of customer service.

Strong computer skillsExcellent communication skills, both verbal and writtenKnowledgeability in navigating the internet/websites to find product and information for customersHonesty and a strong work ethicJOB RESPONSIBILITES:

Generate new and repeat sales by providing product and technical informationUpsell and cross-sell products to maximize sales opportunities while enhancing the customer's experienceProcess customer transactions such as orders, quotes, or returnsAnswer phones and respond to customer inquiries, providing information about products, prices, and availabilities all in a timely mannerKeep up-to-date with product knowledge, pricing, and promotions to provide accurate information to customersListen to customer's need and preferences, offering product recommendations and solutionsContribute to achieving sales targets/goals We value the dedication and solid work ethic of our employees and we offer superior compensation, including: salary, commission, health benefits, paid vacation, holidays, and a friendly professional working environment.

Drug screen and background check required.