Front Desk Coordinator - Los Angeles, United States - LeadStack Inc.

Description

LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce.

As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.

Job Title:
Front Desk Coordinator


Location:
San Jose, CA


Pay rate:
$27.85/hr on w2

Duration of Assignment: 7 months

The Front Desk Coordinator is a crucial part of the business as they represent the company and its culture through being the first point of contact for customers and clients that enter our spaces or call our offices.

The individual taking on this role will be responsible for greeting customers, scheduling appointments, answering phones, and managing customer meetings and discussing facilities services with our employees.

The ideal Front Desk Coordinator has excellent customer service skills, is able to multitask and stay organized in a fast-paced environment, and have an understanding of Workplace operations and procedures.

This role requires someone who is passionate about providing quality care to our customers and employees.

Responsibilities
Greeting visitors and ensuring they properly sign and and are greeted by their host
The primary point of contact for office-based employees for any office-related questions
Handling queries and complaints via phone, email and general correspondence
Managing meeting room availability
Liaising with EA's to accommodate needs where it pertains to executive meetings, customers or team training.
Answering email inquiries while prioritizing those with immediate response and/high importance.
Receiving, sorting, distributing and dispatching daily mail
Coordination of domestic and international mail and shipments
Handling transcription, printing, photocopying and faxing
Supporting the Workplace Operations team with running internal and external events
Managing office inventory such as stationery, equipment and furniture
Overseeing office services like cleaners and maintenance service providers
Assist in the onboarding process for new hires as needed
Maintaining safety and hygiene standards of the reception area
Working with Safety & Security and other partner departments
Access control support as needed

Required Skills
Excellent verbal communication
Good telephone and in person communication etiquette
Organized and resourceful
Customer-focused
Active listener
Adept at prioritizing, scheduling and multitasking
Ability to handle office equipment (e.g., the telephone system, printer and the fax machine)
Fast and eager learner
familiarity with spreadsheets, documents, and presentations- experience with GSuite is a plus
familiarity with Slack is a plus
Education and Experience
High school diploma or A-levels
Associate or bachelor's degree in a relevant field
Prior experience with Microsoft Office and typing

To learn more about current opportunities at LeadStack, please visit us at

Should you have any questions, feel free to call me at or send an email on
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