Customer Engagement Representative - Clifton Park
1 week ago

Job summary
We are looking for a motivated and customer-focused professional to join our team as a Customer Engagement Representative. This role involves building trust with customers through clear communication and converting inbound inquiries into scheduled service appointments.This position requires strong phone presence, excellent listening skills, and the ability to navigate digital tools quickly.
The successful candidate will be responsible for handling high volumes of inbound and outbound calls with professionalism and empathy,
- Engage customers by identifying their needs and explaining appropriate service options
- Schedule service appointments accurately and efficiently
- Build strong relationships through clear communication
Job description
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