medical customer service representative - Minneapolis, United States - Slandchc

    Slandchc
    Slandchc Minneapolis, United States

    3 weeks ago

    Default job background
    Description

    MEDICAL CUSTOMER SERVICE REPRESENTATIVE

    Job Category*:

    • Customer Service

    Requisition Number*:

    • MEDIC01415
    Showing 1 location


    Job Details

    Description

    Siouxland Community Health Center has an opening for:

    MEDICAL CUSTOMER SERVICE REP

    1-Full-time (Approximately 40 hours per week) South Sioux City Location
    Successful candidate must have solid experience & advanced knowledge of:

    • Strong communication skills
    • Previous successful work experience providing exceptional customer service
    • Experience in a medical clinic setting strongly preferred
    • Strong and proficient data entry skills
    • Health insurance knowledge or background a definite plus
    • Bi-lingual Spanish strongly preferred
    • Ability to multi-task and work quickly and efficiently in a stressful environment
    Successful candidate must be able to perform primary functions of position:

    • Enthusiastically and consistently exhibit exceptional internal and external customer service skills
    • Utilizing first-hand knowledge of assigned tasks and responsibilities, demonstrate initiative in offering proactive suggestions for improvements in departmental workflow and processes
    • Perform other duties and projects as assigned, exhibiting willingness to adapt schedule when requested to get the job done, including unconventional hours or days if needed.
    • Meet or exceed collection standards of obtaining patient co-payment
    • Complete new patient paperwork in addition to obtaining check-in documentation and information for all new patients and update GE Centricity
    Background check & drug screen required. SCHC is an Equal Opportunity Employer. SCHC participates in E-Verify.

    Qualifications

    Skills

    Behaviors

    Preferred

    Team Player*:

    • Works well as a member of a group

    Detail Oriented*:

    • Capable of carrying out a given task with all details necessary to get the task done well

    Dedicated*:

    • Devoted to a task or purpose with loyalty or integrity

    :

    Motivations

    Preferred
    **Ability to Make an Impact**
    :
    Inspired to perform well by the ability to contribute to the success of a project or the organization


    :

    Education

    Required
    High School or better.

    Experience

    Licenses & Certifications

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