- Responsible to lead the eCommerce process for receiving customer's online orders and picking or delegating picking of orders.
- Review customer comments/special instructions, as applicable, to ensure product selected matches customer's request; follow up on issues as necessary (i.e., product substitution, etc.).
- Ensure quality control and handle products carefully, specifically perishables and delicate items, during selection of items and packing of products to minimize damage and to ensure customer satisfaction
- Scan order products, confirm order totals (check-out) for products priced by the pound (i.e., produce, deli, and meat/seafood) and substituted items.
- Follow proper procedures for storing orders at proper temperature (refrigerator/freezer as needed).
- Report customer issues, shorts, overages, damages to store management immediately.
- Research and resolve customer complaints/problems in an appropriate and timely manner.
- Responsible to provide focused and effective customer service.
- Implement the Company service program(s) and model high standards of service to achieve positive customer satisfaction.
- Follow all PPE and Safety Guidelines
- Follow all Food Safety and Cleaning Expectations
- Follow Guest Experience Guidelines
- May be assigned tasks in other departments based on customer experience need
- Additional responsibilities may be assigned as needed
- High school diploma or GED (preferred)
- One year of retail or related experience preferred.
- Strong written and verbal communication skills; ability to communicate clearly and professionally with customers.
- Strong organization and prioritization skills.
- Ability to make decisions and solve problems.
- Suggestive Selling/Knowledge of Products
- Detail Oriented
- Ability to develop knowledge of products and store layout for efficient picking procedures.
- Proficient in MS office applications (i.e. Word, Excel, PowerPoint, etc.).
- Ability to work a flexible schedule based on the needs of the department.
-
Lead, Personal Shopper
1 week ago
SpartanNash Company Grand Rapids, United States Full timeAt SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can' ...
-
Retail Scan Associate
3 weeks ago
ScanScape Georgetown Township, United States Part timeBeing a shopper yourself, you know stores are packed with products ScanScape visits a variety of stores, not to shop, but to collect information on the products it sells. Our Retail Scan Associates scan barcodes for products in areas of the store that need to be analyzed. This da ...
-
Category Manager
1 week ago
The Judge Group Byron Center, United StatesIf you are currently employed at Smithfield, please log into Workday and submit your application through the Jobs Hub. A great job-and a great future-awaits you at Smithfield Foods. We're an $18 billion U.S. food company with nearly 60,000 employees worldwide. We're looking for m ...
-
Category Manager
2 weeks ago
Smithfield Foods Byron Center, United StatesIf you are currently employed at Smithfield, please log into Workday and submit your application through the Jobs Hub. · A great job-and a great future-awaits you at Smithfield Foods. We're an $18 billion U.S. food company with nearly 60,000 employees worldwide. We're looking fo ...
-
Steele Recruiting Byron Center, United StatesJob Description · Job DescriptionSteele Recruiting LLCis an Executive Administrative Assistant Retained Search firm located in Minneapolis, Minnesota, specializing in Executive Administrative Assistant and Chief of Staff permanent placements for C-Suite and Senior Leadership Exec ...
-
Steele Recruiting Byron Center, United StatesJob Description · Job DescriptionSteele Recruiting LLC is an Executive Administrative Assistant Retained Search firm located in Minneapolis, Minnesota, specializing in Executive Administrative Assistant and Chief of Staff permanent placements for C-Suite and Senior Leadership Exe ...
-
Front End Coordinator
3 weeks ago
Fresh Thyme Farmers Market Grand Rapids, United States Full timeIf you're someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across the Midwest. If you are ready to immerse yourself in an envi ...
-
Cashier, Part-time,
1 week ago
Goodwill of Greater Grand Rapids Grand Rapids, United States Part timeInterested in an employer that is interested in you? · The Cashier position starts at $12.00 per hour and goes to $13.00 at 90 days. · Interested in becoming a cashier at Goodwill? Here is a video breakdown of what the job entails · Welcome shoppers to store, creating a positi ...
-
Cashier, Full-time,
1 week ago
Goodwill of Greater Grand Rapids Grand Rapids, United States Full timeAt Goodwill we are Changing Lives and Communities Through the Power of Work · The Cashier position starts at $12.00 per hour with a $1/hr increase at 90 days. · Interested in becoming a cashier at Goodwill? Here is a video breakdown of what the job entails · Welcome shoppers t ...
-
Own Brand Manager
1 week ago
Meijer Grand Rapids, United StatesAs a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community · Meijer ...
-
Sr Associate Marketing Manager
8 hours ago
Perrigouk Grand Rapids, United StatesSelect how often (in days) to receive an alert: · Perrigo Company is dedicated to making lives better by bringing Quality, Affordable Self-care products that consumers trust everywhere they are sold. Help us do it. · External applicants please note: To · apply · to this positi ...
-
Associate Brand Manager
3 weeks ago
Perrigo Company plc Grand Rapids, United StatesPerrigo Company is dedicated to making lives better by bringing Quality, Affordable Self-care products that consumers trust everywhere they are sold. Help us do it.External applicants please note: To apply to this position please click the APPLY button at the bottom of the applic ...
-
Associate Brand Manager
3 weeks ago
Perrigo Company plc Grand Rapids, United StatesPerrigo Company is dedicated to making lives better by bringing Quality, Affordable Self-care products that consumers trust everywhere they are sold. Help us do it. · External applicants please note: To apply to this position please click the APPLY button at the bottom of the ap ...
-
Associate Brand Manager
3 weeks ago
Perrigouk Grand Rapids, United StatesSelect how often (in days) to receive an alert: · Perrigo Company is dedicated to making lives better by bringing Quality, Affordable Self-care products that consumers trust everywhere they are sold. Help us do it. · External applicants please note: To · apply · to this positi ...
-
Own Brand Lead
1 week ago
Meijer Grand Rapids, United StatesAs a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community · **Meijer ...
-
Assistant Manager
1 week ago
Five Guys Grand Rapids, United States**The pay for this position is salaried, non-exempt and starts at $60K/annually with possible overtime. This position is also eligible for participation in performance-based bonus rewards.** · **What can you expect?** · - Real work/life hours of operation. Most locations open at ...
-
Senior Manager Digital
1 week ago
Perrigo Company plc Allegan, United StatesPerrigo Company is dedicated to making lives better by bringing Quality, Affordable Self-care products that consumers trust everywhere they are sold. Help us do it. · External applicants please note: To apply to this position please click the APPLY button at the bottom of the ap ...
-
Steele Recruiting Grand Rapids, United States Full timeSteele Recruiting LLC is an Executive Administrative Assistant Retained Search firm located in Minneapolis, Minnesota, specializing in Executive Administrative Assistant and Chief of Staff permanent placements for C-Suite and Senior Leadership Executives across the United States. ...
-
Cashier, Full and Part-time,
1 day ago
Goodwill Industries of Greater Grand Rapids Comstock Park, United States Part timeGoodwill is committed to a diverse and inclusive workplace. · **The Cashier position starts at $12.00 an hour, with a $1.00 increase after 90 days.** · - Welcome shoppers to store, creating a positive and welcoming experience for our customers · - Handle money, using a cash regis ...
-
Senior Manager Digital
1 week ago
Perrigo Allegan, United States Full timePerrigo · Senior Manager Digital & eCommerce · Location: Allegan, MI, US, 49010 · Perrigo Company is dedicated to making lives better by bringing Quality, Affordable Self-care products that consumers trust everywhere they are sold. Help us do it. · External applicants please not ...
Personal Shopper - Hudsonville, United States - SpartanNash
Description
Job Description:
Position Summary:
This role is responsible to lead the eCommerce process of receiving grocery orders from customers online, ensuring orders are picked, properly bagged and stored (refrigerator/freezer as needed), and in place for pick-up in a timely manner.
Here's what you'll do:
Here's what you'll need:
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.
