Level 2 Support Technician - Fenton
3 weeks ago

Job summary
This role requires strong Windows desktop support experience excellent customer service skills and the ability to work independently with minimal oversight.The technician will act as the local hands and feet resource for IT implementations and ongoing support.
- Provide Level 2 deskside and remote support for Windows-based systems
- Diagnose and resolve hardware software and network-related issues via phone email chat
- Image deploy troubleshoot desktops laptops Support Microsoft Office applications Teams Serve point contact IT vendors during system implementations Assist testing IT implementations including access wireless connectivity telephony Coordinate manage relationships between vendors client teams Deliver customer service maintain professional presence end users
Job description
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