- Lead and coach 8-12 Customer Service Representatives and Fulfillment Specialists to create a high performing team
- Ability to handle average 5 strategic customers as a single point of contact
- Employs system metrics to measure regional customer service performance. Analyze data to make decisions
- Act as liaison between internal and external stakeholders to drive customer satisfaction and NPS
- Act as a point of contact for any escalations within their respective region. Resolve major supply issues quickly and proactively as they arise
- Oversee production scheduling activities to ensure product availability within appropriate inventory targets
- Lead regularly scheduled calls with key customers to communicate current inventory position and upcoming production schedule
- Oversee all SI&OP strategic planning activities across region. Manage capacity planning process
- Lead and optimize operations inventory management process
- Bachelor's degree in Business Administration, Supply Chain Management, Logistics, Industrial Engineering, or related field.
- ERP Experience (JDE experience preferred)
- Solid Change Management Experience5+ years experience in supply chain management or related field
- 3-5 years experience of leading and managing teams
- Detail oriented and excellent organizational and analytical skills.
- Great communication skills
- Proficient user of MS-Office Suite (Excel – Intermediate level, Microsoft Word, Powerpoint, SQL)
- Continuous Improvement/Lean Manufacturing experience
- CRM Knowledge
- Prior Customer Management (B2B) Experience
- Business Objects knowledge
- Plastics or packaging industry experience
- APICS certification
- Demand Planning
- WMS experience
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Regional Supply Chain Manager - Atlanta, United States - Consolidated Container
Description
Regional Supply Chain Manager page is loadedRegional Supply Chain Manager
Apply
locations
Atlanta, GA
time type
Full time
posted on
Posted 2 Days Ago
job requisition id
R12383
Location Address:
2500 Windy Ridge Parkway, Atlanta, Georgia 30339
Work Shift:
Salary Exempt (United States of America)
Altium Packaging, Our Culture Differentiates Us
We incorporate our Guiding Principles into all aspects and at all levels of the organization and use them as a framework for decision-making.
Our Guiding Principles
Act with Integrity & in Compliance
Drive Value Creation
Be Disciplined Entrepreneurs
Focus on the Customer
Act with Humility
Treat others with Dignity and Respect
Seeking Fulfillment in your Work
The Regional Supply Chain Manager is responsible for the overall customer order fulfillment within their respective region.
The Regional Supply Chain Manager will be knowledgeable and proficient in key areas of Supply Chain Management including; Order Management, SI&OP, Scheduling, & Inventory Management, and will be accountable for driving success and continuous improvement across their team.
Essential Functions-Roles/Responsibilities
Preferred Education and Experience:
We Believe in Rewarding our Most Important Resource – Our People
We show our commitment to Total Rewards by providing a competitive, comprehensive benefits package.
In addition to medical, dental and vision plans, company holidays and vacation days, tuition reimbursement, learning and training opportunities, bonus potential, and a 401(k) plan with company contributions, Altium Packaging locations offer rewards and recognition programs and opportunities to make a difference in the community.
EEO Statement
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
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Regional Supply Chain Manager
locations
Atlanta, GA
time type
Full time
posted on
Posted 30+ Days Ago
We are the National Leader in a Stable, Growing Industry
Altium Packaging is a leading developer and manufacturer of rigid plastic packaging solutions in North America. We serve a diverse customer base in the dairy, household chemicals, food/nutraceuticals, industrial/specialty chemicals, water, pharmaceuticals, and beverage/juice segments.
With 64 rigid plastic packaging manufacturing facilities, two recycled resins facilities, and 3,000 employees, Altium Packaging has an integrated network that consistently delivers reliable and cost-effective packaging and recycled resin solutions to meet the needs of a wide range of customers.
From its state-of-the art Studio PKGTM, to the recycling technologies of Envision Plastics, to its experienced manufacturing teams across its network, Altium Packaging delivers high performance, cost-effective solutions.
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