Lead Dispatcher - Gaithersburg, MD

Only for registered members Gaithersburg, MD , United States

3 weeks ago

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Job summary

The Lead Dispatcher is a senior operational role designed to control real-time execution, absorb live operational friction, and ensure the day finishes cleanly and predictably.
This role functions as the Tactical Controller of the operation, owning live communication, on-road issue resolution,
and disciplined end-of-day recovery.}

Responsibilities

  • The Shield: owns all inbound communication.
  • Livetriage and Driver Support: resolves on-the-road issues in real time.
  • Real-Time Execution Control: actively manages the live board throughout the day.

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