Desktop Support - Bentonville
2 weeks ago

Job summary
The Desktop Support role involves drivingand monitoring queue for ticket closure,
Escalation Tracking and own till closure,
Induction and KT to newly joined associates.
Floor Management parameters Daily dashboard publishing Operational action points tracking and closure Participation in Project Team outages provide support.
Techincal support Application software for Desktops/Laptops Printers Scanner CD writer Checklist of all servers etc Coordinating Updating Desktops movement IMS Coordinating with Asset tracker maintaining asset Advanced knowledge Outlook full troubleshooting Basic AD exchange Knowledge Basic Mac Knowledge Air Watch Support phone.
Job description
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