Desktop Engineer, Scholars Operations Center - FL - Headquarters
Only for registered members FL - Headquarters, United States
11 hours ago
Job Summary
The Desktop Engineer, Scholars Operations Center is a member of the Scholars Operations Center team providing Tier 2 and Tier 3 support to the Florida Scholars Academy program. The team supports students, teachers, and staff in physical locations throughout Florida.The position also works with end users to resolve hardware and software issues.
- Troubleshoot and resolve incidents submitted by students, teachers, and staff in ServiceNow.
- Investigate reports of new issues for root cause and resolution.
Job description
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