Remote Call Center Representative - Hayward

Only for registered members Hayward, United States

2 weeks ago

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Job summary

We are building the future of healthcare. Through our digital health platform, we empower our partners to deliver world-class patient experiences.

This program makes phone outreaches to Medicare members who are discharged from the Emergency Department/Emergency Room (ED/ER). The Care Team will make outreaches to these members and offer a no-cost telephonic consultation with a Call Center Representative.

The primary work will come from outbound calls and some inbound calls from people calling back (high volume, fast-paced environment)
  • You will perform typical front office and back-office responsibilities, including patient education
  • medication requests
  • handling patient questions

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