Remote Call Center Representative - Hayward
2 weeks ago

Job summary
We are building the future of healthcare. Through our digital health platform, we empower our partners to deliver world-class patient experiences.This program makes phone outreaches to Medicare members who are discharged from the Emergency Department/Emergency Room (ED/ER). The Care Team will make outreaches to these members and offer a no-cost telephonic consultation with a Call Center Representative.
The primary work will come from outbound calls and some inbound calls from people calling back (high volume, fast-paced environment)
- You will perform typical front office and back-office responsibilities, including patient education
- medication requests
- handling patient questions
Job description
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