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- Program Management and HCL Software Products know how
- Deep understanding of Cloud technologies
- Strong experience in onboarding and migration of HCL Software on Cloud
- Strong experience in handling customers
- Program Management and HCL Software Products knowledge
- Deep understanding of Cloud Technologies and setting up new environment on Cloud
- Expertise and strong experience in Migration for HCL Commerce, HCL Unica, HCL Workload Automation, HCL Digital Experience
- Strong experience in Customer handling and managing multiple HCL Software projects at same time.
- Solutions Architect with experience in integrating multiple products like Commerce, DAM, CMS, Portal.
- Strong experience in working with Customer, Teams & SMEs across HCL Software and Customer at same time to resolve the log jam.
- Foresee the upcoming issues.
- Sizing and guiding Development and Administration Team
- Experience in working with Product Managers to guide them about the fitment of Product.
- Driving Operational Excellence.
- Experience in Agile and Waterfall methodologies
- Understanding of Software Development Life Cycle and handling large and complex projects.
- Coach Team with the Onboarding and resolve the critical on going issues.
- Domain knowledge eCommerce and Marketing domain.
- Work with Sales team for responding RFPs questionnaire, Sizing and Customers presentations for the HCL Now.
- Managing Account and understanding P&L of the Program.
- Tools Microsoft Project Plan, Jira, Agile and Waterfall ServiceNow, Ansible
- Domain eCommerce, Marketing, Portal and Digital Technologies
- Products HCL Commerce, HCL Unica, HCL Digital Experience, HWA
senior solutions architect - Boston, United States - HCL Technologies
Description
Job Description (Posting).