Property Manager - Seattle, United States - Pilot Ventures

Description

Pilot Property Management is a local company specializing in multi-family real estate in the greater Seattle area.

Our focus on long-term client success is at the core of everything we do and we strive to operate the properties we have been entrusted to manage as if they were our own.

As we continue to grow our portfolio of 1000+ units, we are looking for individuals who can see the big picture of our clients' goals, how they relate to the management plan for each property, and implement those initiatives into daily decision making.

The Property Manager is responsible for overseeing the operation of a small portfolio of properties located in Seattle.

PMs work with a variety of building types, locations, vendors, residents, and property owners.

A typical day will include visiting and inspecting assigned properties, monitoring vacancy and leasing efforts, advertising units and touring prospective residents, assisting residents with questions and concerns, coordinating service requests, managing apartment turns, processing rent payments, tracking delinquency, and maintaining excellent communication with property owners.

As a primary point of contact for residents and clients, PMs are an important face of the company and as such, must convey our brand of professionalism and a can-do attitude.

This is a full-time position, working Tuesday - Saturday, approximately 8:30am - 5:30pm.

Skills/Qualifications
3+ years of property management experience (multifamily preferred)
Excellent written and verbal communication skills
High computer literacy including MS Office Suite
Organized and able to adapt to a fast-paced job and situational changes
Great time management, including prioritization and communication
Capacity to remain calm in intense situations
Willingness to accept constructive criticism and give appropriate feedback
Working knowledge of property budgets and how they relate to real estate financial performance
Adherence to Federal, State, and local fair housing laws and best practices
High School diploma required, higher education encouraged
Valid Washington driver's license with an insurable driving record and a reliable personal vehicle - this position requires daily travel between property sites

Duties
Coordinate with the team and vendors to achieve portfolio and company goals
Monitor vacancy and make the necessary adjustments to meet each client's goals
Advertise and tour vacant units, providing prospective tenants with a high-quality experience
Maintain accurate and complete prospective and current resident files in accordance with company policies
Schedule and complete regular inspections, including move-in/move-out, safety, and full-property
Compile and submit monthly financial reports for clients in a timely manner
Coordinate and support the leasing team to ensure all vacant units are leased
Provide prospective and current residents with exceptional customer service
Respond promptly to service requests and schedule necessary work to be completed
Maintain accurate and complete resident files in accordance with company policy
Generate and monitor lease renewals and post notices as needed
Monitor delinquency and pursue the correct path to collecting what is owed
Conduct file, parking, storage, key, insurance, and bike audits
Meet and accompany vendors at properties
Ensure apartments are ready for residents prior to move-in date, including coordinating any maintenance and cleaning needed
Understand and follow federal, state, and local fair housing laws
Foster a safe & healthy work environment, including reporting unsafe conditions and following protocol to prevent accidents/injuries
Adhere to and embrace company policies and values
Assist team with tasks as needed

Compensation & Benefits
Hourly wage of $ /hour (~$58,000 - $70,000/year)
Up to $175 commission per new lease completed
Mileage reimbursement for work-related travel
100% Company-paid comprehensive health insurance (medical, vision, and dental coverage)
Company-paid Long-Term Disability Insurance
401(k) Retirement Savings Plan with up to 4% company match
Paid company holidays + Vacation Leave + Sick Leave
Growth and development opportunities
Fun company events

Additional Information
This position will cover a small portfolio of properties located in the city of Seattle. Travel between locations should be expected multiple times per week.

Schedule:
this is a full-time position, typically working Tuesday - Saturday 8:30am - 5:30pm. Friday and Saturday hours are necessary to ensure coverage for prime leasing days.

Work Environment:

This role will primarily (60-70%) be based at one of the larger properties in the portfolio in downtown Seattle, with the remaining time split between other properties and the Pilot offices.

Pilot Ventures LLC (Pilot Property Management & Pilot Capital) is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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