- Lead a team in installing code, monitoring, supporting, and optimizing all production cloud technologies.
- Manage activities across multiple functional areas effectively to meet corporate specifications.
- Demonstrate exceptional leadership, people management, and analytical skills.
- Collaborate with the Senior Manager of National Security Regions.
- Lead a team in operating and maintaining services in the region through Runbooks.
- Ensure timely resolution and documentation of incidents.
- Monitor the region for faults and provide escalation support.
- Act as a mentor for service operators and troubleshoot operational issues.
- US Citizenship and active TS/SCI w/Polygraph Clearance.
- Bachelor's degree in Computer Science or related field.
- Experience in deploying code and participating in incident bridges.
- Customer-focused with a passion for delivering exceptional service.
- Ability to quickly learn new technical domains and train others.
- Experience in technical infrastructure support and server administration.
- Knowledge of enterprise administrative scripting and software deployment.
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Cloud Operations Manager-3rd Shift - Atlanta, United States - Oracle Defunct
Description
Job Title: Cloud Operations Lead
Company: Oracle
Are you ready to take on the role of Cloud Operations Lead at Oracle? If you are a US citizen with an active TS/SCI w/Poly clearance, then we have an exciting opportunity for you to lead an Incident team responsible for managing, maintaining, and optimizing production cloud technologies for Oracle National Secure Regions (ONSR).
This role involves overseeing Incident operations personnel, handling hiring and training, and ensuring the delivery of security operations capabilities on a 24/7 basis. You will be responsible for the operation of production environments supporting critical business operations, troubleshooting operational issues, and recommending solutions to enhance performance and supportability.
If you have a Bachelor's or Master's degree in Computer Science or equivalent work experience, experience with Linux, and a passion for customer satisfaction, this role is perfect for you. Prior experience in technical support, operations, or NOC environments is a plus, along with knowledge of network architecture and protocols.
Join Oracle's team and enjoy a comprehensive benefits package that includes medical, dental, vision insurance, life insurance, flexible spending accounts, commuter benefits, 401(k) plan, paid time off, holidays, sick leave, parental leave, adoption assistance, and more.
Job Responsibilities:
Requirements:
Join Oracle's inclusive workforce and be part of a global company that values diversity, innovation, and integrity. We offer a supportive work environment with competitive benefits to help you achieve work-life balance.
