Leasing Consultant - Los Angeles - Legacy Partners

    Legacy Partners
    Legacy Partners Los Angeles

    4 days ago

    Description
    We are an Equal Opportunity Employer. Individuals with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All on-site property management positions require criminal background screening. The nature of some of the duties outlined in the job description below involves access to the resident's apartment homes and/or the resident's personal and confidential information. We maintain a drug-free workplace. All property management positions require pre-employment drug screening. We also participate in E-VERIFY, a service of DHS and SSA, verifying the identity, and employment eligibility of all persons hired to work for the company.
    About Legacy Partners:
    Legacy Partners is a privately held real estate firm that owns, develops, and manages multifamily communities throughout the United States. Since 1968, we have developed more than 78,000 apartment homes and have worked with some of the world's largest financial institutions, life insurance companies, and real estate companies. In addition to development, Legacy Partners provides management services for our own portfolio and other owners. Combined, we manage a portfolio of over 50 multifamily communities with more than 12,000 apartment homes with a gross value in excess of $3 billion.
    Job Summary:
    Responsible, under the supervision of the Business Manager, for marketing, leasing, and pre-leasing of rental units. Coordinate the leasing team in all aspects of the leasing process, including but not limited to application processing, paperwork processing, pre-move-in apartment inspections, resident retention activities, and the lease renewal process. This is an on-site, full-time position.
    Key Responsibilities:
    • Team Leadership - Train, supervise, and direct the leasing team. Interview and hire staff in coordination with the Business Manager. Set team schedules and lead regular leasing meetings. Set weekly leasing and retention goals and review staff performance, guest cards, and follow-up daily.
    • Leasing & Tours - Meet and greet prospective residents professionally and enthusiastically. Conduct property tours and maintain current knowledge of unit availability and readiness. Qualify prospects, explain lease terms, and complete or oversee move-in paperwork.
    • Administrative Support - Process applications by verifying credit, eligibility, and documentation. Ensure apartment inspections are completed prior to move-in. Maintain traffic logs, follow-up reports, and phone logs. Perform file audits to support commission eligibility. Handle application fees and deposits according to policy.
    • Resident Relations - Provide excellent customer service to prospective and current residents. Maintain strong communication and follow-up to support resident satisfaction and retention.
    • Marketing & Outreach - Work with the Marketing Department on campaigns, outreach, and advertising. Develop and manage property social media and online reputation per company guidelines. Refer prospective residents to sister communities as appropriate.
    • Market Knowledge - Stay up-to-date on community features, apartment details, and local amenities including schools and transportation. Conduct weekly and monthly market surveys and maintain knowledge of local competitors.
    • Property Appearance - Tour the property regularly to inspect models, vacant units, and grounds. Report any maintenance or cleanliness concerns to the Business Manager.
    This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required. This job description does not constitute a written or implied contract of employment.
    Additional Compensation:
    Many factors go into determining employee pay within the posted range, including business requirements, prior experience, current skills, and geographical location.
    In addition to the base salary, this role may be eligible to participate in a bi-weekly, monthly, quarterly, or annual bonus program based on individual and company performance.
    Summary of Benefits*:
    • Comprehensive Health Coverage-Medical, dental, vision, long-term disability, group life, and accidental death and dismemberment insurance. A Health Savings Account (HSA) with employer match is available for those enrolled in medical coverage. Benefits are offered for employees with a regular work schedule of 30+ hours per week.
    • Paid Sick Leave - 1 hour accrued per 30 hours worked (max 120 hours).
    • Vacation Time - Accrued based on hours worked (up to 120 hours in the first five years), with additional accrual over time.
    • 10 Paid Holidays Per Year
    • Paid Jury Duty & Bereavement Leave
    • 401(k) with Company Match - Eligible after 90 days of employment with employer contribution.
    • Special Perks & Recognition - Anniversary rewards and sail-away days.
    • A housing discount (generally 20%) may be available when living and working at the same site and when there is an open slot-the number of discounts is limited. A New Hire must meet rental qualifications to rent.

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