Developer Productivity Engineer - Remote, United States - Nx

Description

Who We Are

We build Nx. Nx is a smart, fast and extensible build system with excellent support for monorepos. 2+ million developers, and over 50% of Fortune 500 companies rely on Nx. Nx is downloaded from npm more than 14 million times each month.

Currently, Nx is most widely used in the React and Angular communities. We recently raised $15m to make Nx the default build tool across the JavaScript ecosystem.

Nx Enterprise is quickly gaining traction and we're looking for a Developer Productivity Engineer to be part of our growth as we serve new and existing customers. If you have a track record of working with enterprises, are a javascript expert, and have experience with CI/CD tools we want you to apply.

Why Join Nx?

Live and work in places you love. We are a distributed company with central offices in Toronto and Phoenix, but our team is spread all over North America and Europe.

At Nx, you get to decide how and where you work. While we are looking for team members in the Pacific & Mountain timezones, you decide what makes you the most productive. Maybe you want work from the beach in San Diego for a few weeks or coffee shops in San Francisco. You know what work settings allow you to be your best and most productive self. Do that

Work with smart, friendly, and fun people. We care less about your resume: where you worked at and how many years of experience you have. What matters most to us is whether you are a great engineer and consultant who likes what they do, and whether you can do amazing work.

Trust your company and your colleagues. Above all, we value transparency and honesty. Everyone knows how much money the company is making. We don't have behind the scenes negotiations, departmental silos, or company politics.

We have

Vacation and Sick Days

We want everyone to have fulfilling lives outside work and spend more time with their families and friends. That's why we provide 4 weeks of vacation and unlimited sick days.

Competitive Salaries

We pay well because in addition to providing a great work environment, we also want you to live comfortably.

Health, Dental & Vision Insurance

We offer health, dental, and vision plans for all employees.

No Red Tape Attitude Towards Expenses

Get what you need to help you win and treat expenses with a focus on doing what is best for the company and its employees. That's it.

What you'll do

Sales Support

Support the sales cycle including participating in introductory calls with prospective customers. You'll lead trials of Nx Cloud and help customers improve their CI times while helping to build a business case.

Customer Success

Develop strong relationships with customers while helping them take full advantage of Nx and Nx Cloud, ultimately improving their DX and CI times.

Lead the customer onboarding phase, setting up Nx Cloud and completing workspace and CI/CD reviews. You'll create annual plans for customers and check-in with them monthly helping them make progress and remove obstacles.

Collaborate closely with Nx's product, engineering, and marketing teams to ensure customer feedback is a key part of the planning and execution of our business.

*Occasional travel to visit customers and to attend industry events.

Key outcomes of this position are account retention and expansion, and customer satisfaction survey results.