Patient Services Specialist - Amarillo
2 days ago
Job description
Introduction
Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more.
Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.
About TTUHSC
Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research.
TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas.
By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond.
This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution's lasting success and bright future.
Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work.
Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.
Position Description
This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients.
In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department.
Employees may have cash-handling responsibilities.Major/Essential Functions
Greet and assist pediatric patients and families with questions and provide support.
Answer incoming calls, schedule appointments, document messages, and respond to inquiries professionally and promptly.
Register patients, check patient in/out, verify and update demographics and insurance to avoid delays in care and ensure billing accuracy.
Ensure all registration forms are complete and up to date.Maintain files and records confidentially.
Maintain organization and efficiency of the front office, including office supply inventory.
Schedule provider appointments
Required Qualifications
A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.
Preferred Qualifications
Prior experience working in a medical practice.
Ability to type approximately 40WPM.
Experience working in various computer programs: Microsoft Office, Excel, Electronic Medical Records, Insurance programs,
Experience with phone, fax.
Spanish-speaking is preferred but not required.
Benefits
TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being.
Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
Paid Time Off – Including holidays, vacation, sick leave and more
Retirement Plans
Wellness Programs
Certified Mother-Friendly Workplace
Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives.
Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.
Job TypeFull Time
Pay Basis
Hourly
Pay Grade Minimum
15.00
Pay Grade Maximum
15.00
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.
Grant Funded?
No
Travel Required
None
Shift
Day
Does this position work in a research laboratory?
No
Air Force Specialty Code
3A1X1, 4A0X1
Marine Military Occupational Specialty Code
0111
Navy Enlisted Classification Code
YN, HM
EEO Statement
All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information.
By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees.
To view this report, visit the TTUHSC Clery Act websiteSimilar jobs
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