Inside Sales Coordinator - South Bend - Lock Joint Tube

    Lock Joint Tube
    Lock Joint Tube South Bend

    3 days ago

    Description

    Job Description:

    The Inside Sales Coordinator is responsible for first contact with customers regarding pricing, production quality, and delivery. This role involves fielding customer questions and concerns by performing the following duties:

    • Determines customer needs through reading correspondence or receiving calls.
    • Quotes prices based on information received from customers/prospects and discussions with Lock Joint Tube Manufacturing group to ensure accurate quoting.
    • Conferences with Engineering, Metallurgical Lab, Steel Purchasing departments to assess feasibility of designing new products, steel availability, and testing requirements if needed.
    • Confers with Production department to determine feasibility and obtain estimates of cost, production run, and scrap percentage.
    • Informs customers of production progress and costs via correspondence.
    • Create customer-specific parts not already being produced; enter P.O.'s requesting completion dates within desired timeframes

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