Security Account Manager - McAllen
1 day ago
Job description
Job DescriptionStep into the Dynamic Role of Security Account Manager at GardaWorld
Join our dynamic team as a contract security services Account Manager in McAllen, TX where you'll play a pivotal role in maintaining exceptional performance on-site for one of our key accounts.
Be the driving force behind our client's success and join us in delivering unparalleled security services and strategic management. Your dedication will ensure our security services consistently exceed client expectations.
What's In It For You
Competitive Salary:
$72,300.80 / year
Work Site Location:
McAllen, TX
Set Schedule:
Tuesday through Saturday, 9:00 a.m. To 5:00 p.m. This position may require working long hours and on weekends.
Comprehensive Benefits:
Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
Career Growth:
Career growth opportunities at GardaWorld
Your Responsibilities As An Account Manager
Handle client or team issues and emergencies.
Communicate regularly with key client contacts and local GardaWorld Branch Teams.
Build and maintain strong relationships with principal accounts.
Improve the client's security program for long-term success.
Meet and maintain contracted KPIs.
Guide customers through integration projects, contracts, RFPs, and onboarding.
Deliver detailed presentations focused on client needs.
Update business databases (CRM, ERP).
Review MSA compliance at branch and site levels.
Develop and evaluate security and crisis management plans.
Manage client billing, including DSO assessments and overdue payment follow-ups.
Keep Client Summary Forms (CSF) and Account Summary Forms (ASF) current.
Analyze data and prepare internal reports.
Provide precise pricing estimates in collaboration with the local branch and executive sponsor.
Write reports, client communications, instructional materials, and operating guidelines.
Demonstrate expertise in financial forecasting and margin analysis.
Perform other duties as assigned.
Your Qualifications
Authorized to work in the United States
Able to pass an extensive screening process
Must have a valid drivers license and be able to pass an extensive motor vehicle history check
Must have Retail/Mall Security experience
High School Diploma/GED or higher
At least three (3) years of experience in security operations, with a proven track record of handling increasingly complex responsibilities.
Your Skills And CompetenciesGreat leadership and problem-solving skills, able to handle multiple tasks at once.
Good at building relationships, communicating, and paying attention to details.
Professional, self-driven, and skilled in using Microsoft Office and CRM software.
Positive, energetic, and good at strategic thinking and financial planning.
Experienced in managing projects and staying calm under pressure.
Honest and ethical, aligning with our company's values.
Skilled in writing reports, client communications, and instructional materials.
Experienced in financial planning and understanding profit margins.
Good at handling challenges and managing stress effectively.
Excellent at written and verbal communication, customer service, and project management.
GardaWorld:
Make the World a Safer Place
In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work.
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws.
This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.
It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
License #:
B07185
Qualifications
Education
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