Patient Care Technician - San Francisco, United States - Mindful Health Solutions

Mindful Health Solutions San Francisco, United States

4 weeks ago

Description

Patient Care Technician

About the Company:

Mindful Health Solutions is a leading outpatient psychiatry group practice dedicated to freeing patients from the burden of mental illness. We are transforming outpatient mental healthcare by providing the most advanced, evidence-based treatments available, including Transcranial Magnetic Stimulation (TMS) and Esketamine therapy. TMS is a highly effective, non-invasive, FDA-cleared therapy for drug resistant depression. Esketamine is an FDA-approved, prescription nasal spray for patients with treatment resistant depression. Led by nationally recognized clinical experts in psychiatry and entrepreneurial healthcare business leaders, we offer compassionate, comprehensive mental healthcare. Our team-based work culture of learning, growth and innovation supports our core values of Accountability, Credibility and Transparency. Our medical clinics are specifically designed to provide our patients, practitioners, and employees with a modern, relaxed, people-centered experience.

About the role:

Working in a high-call volume medical office, the Front Desk / Patient Care Coordinator provides potential patients with information about Transcranial Magnetic Stimulation (TMS), a non-drug therapy to treat patients with depression disorder. The candidate in this role is required to provide excellent, friendly customer service throughout all aspects of patient contact. The candidate will assist in managing the front desk process from check in to check out.

In addition, the TMS Technician is also responsible for all administrative aspects of TMS treatments, including scheduling, tracking insurance authorizations, administering psychiatric rating scales, and patient charting.

Responsibilities

Collect Co-insurance/Co-pays from patients.
Accurately maintain schedules, patients, and insurance information.
Answer multiple phone lines and respond to email inquiries from prospective patients.
Possess thorough knowledge of each physician's services, requirements, and approaches.
Scan medical documents into Electronic Medical Records software.
Adheres to all HIPAA and confidentiality requirements.
Administer TMS treatments according to specific physician protocols. Set up the TMS medical device and monitor all aspects of the treatment sessions for patient comfort and treatment accuracy.
Provide excellent patient care and treat patients with compassion while developing trust and rapport. Provide support, reflective listening, and compassion to patients struggling with depression and/or anxiety.
Troubleshoot and resolve issues with patient comfort, coil contact, and TMS system setup throughout treatment.
Administer psychiatric rating scales and counsel patients on completion of scales.
Record session notes, track insurance authorizations, and schedule patient visits using EMR and medical scheduling software.
Communicate with a team of certified TMS psychiatrists who oversee patient treatment.

Qualifications

Ability to deliver superior customer service to all potential patients. Strong customer service skills and exceptional phone presence are a must.
Experience working front desk in medical office required.
Proficient with Microsoft Word and Excel, strong computer and data entry skills required.
Excellent written, verbal and follow up skills required.
Excellent communication skills and ability to work well with a team.
Ability to interact with potential patients, clinic staff, physicians, and departments in a professional manner.
Ability to multi-task with high degree of attention to detail and bring tasks to completion.
Must maintain professional appearance and demeanor and interface well with patients in a mental-health setting.
Must respect and adhere to office guidelines and use good judgment regarding patient confidentiality.
Successful completion of TMS Certification (training and certification provided during the initial period of employment).
Experience working with patients who are suffering from anxiety and depression preferred.
An Associates or bachelor's degree preferred, but candidates with patient care experience will be strongly considered.

Pay range: $27.00 to $29.00 per hour.

***Sign On Bonus $ after 90 days***

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. The employee may be eligible for bonuses and other forms of compensation.

Patient Care Technician

1 week ago

Kaiser Permanente San Francisco, United States Full time

Job Summary: · The Patient Care Technician supports the work of the Registered Nurse to meet the needs of patients in order to provide safe, quality care. · Essential Responsibilities: Under the direction of the Nurse Manager, or designee, the Patient Care Technician assists the ...
Animal Care Technician Sr

2 weeks ago

NCIRE San Francisco, United States Part time

Job Details · Description · Position Definition : · Under general supervision of the Director of Animal Care, Supervisors and team leader or Health Care Technicians, has responsibility for support for health care and/or environmental control activities and work directly relate ...
Patient Care Technician

2 weeks ago

University of California San Francisco, United States

· Patient Care Technician · Post Anesthesia Care Unit · Full Time · 77470BR · Job Summary · The Patient Care Technician assigned to the Phlebotomy/EKG team will: · Perform venipuncture using proper technical skills and equipment; label specimens accurately and arrange for t ...
Patient Care Technician

1 week ago

Kaiser Permanente San Francisco, United States

Job Summary: · The Patient Care Technician supports the work of the Registered Nurse to meet the needs of patients in order to provide safe, quality care. · Essential Responsibilities: · Under the direction of the Nurse Manager, or designee, the Patient Care Technician assists th ...
Patient Care Technician

2 weeks ago

Kaiser Permanente San Francisco, United States

Job Summary: · The Patient Care Technician supports the work of the Registered Nurse to meet the needs of patients in order to provide safe, quality care. · Essential Responsibilities: · Under the direction of the Nurse Manager, or designee, the Patient Care Technician assists th ...
Patient Care Technician

2 weeks ago

Hackensack Meridian Health San Francisco, United States

Patient Care Technician - Float Pool - F/T with Benefits Night Job ID Department PA-PT SITTER Site Raritan Bay Medical Center Job Location US-NJ-Perth Amboy Position Type Full Time with Benefits Standard Hours Per Week 40 Shift Evening Shift Hours 11p.m. - 7a.m. Weekend Work Ever ...
Patient Care Technician

1 week ago

DaVita Inc. Colma, United States

1055 El Camino Real, Colma, California, , United States of America · Patient Care Technician - Dialysis Experience Required · * This location does require dialysis experience and CCHT certification · DaVita is seeking an Experienced Patient Care Technician who is looking to give ...
Patient Care Technician

3 days ago

DAVITA San Francisco, United States

2700 Geary BlvdSuite A, San Francisco, California, , United States of America · Joining DaVita as Patient Care Technician (PCT) is an exciting opportunity to jump start your career in the health care industry With paid, extensive training, you will join a holistic team of care pr ...
Veterinary Technician, Critical Care

1 month ago

Ethos Veterinary Health San Francisco, United States Full time

Registered Veterinary Technician or Senior Veterinary Assistant - Redwood City About us: · SAGE Redwood City stands as the foremost respected center for specialized and emergency veterinary services in the SF Bay Area. We set the benchmark for delivering compassionate and coopera ...
Animal Care Technician I

3 weeks ago

Charles River South San Francisco, United States

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your backgr ...
Patient Care Technician

3 days ago

TRC Total Renal Care Inc Redwood City, United States Full time

1000 Marshall Street, Redwood City, California, , United States of America Patient Care Technician · No Dialysis Experience Required · Paid Training Provided · DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center. You can ...
Patient Care Technician

1 week ago

DaVita Inc. San Bruno, United States

841 San Bruno Ave W, San Bruno, California, , United States of America · Patient Care Technician · * No Dialysis Experience Required · * Paid Training Provided · DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center. You can make ...
Plant Care Technician

1 week ago

Ambius Hayward, United States Full time

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period · For more information about our benefits, see below · We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride o ...
Veterinary Technician, Critical Care, SAGE San Francisco

3 weeks ago

Ethos Veterinary Health San Francisco, United States

Registered Veterinary Technician or Senior Veterinary Assistant – Critical Care – San Francisco · Who we are: · SAGE San Francisco holds a deep appreciation for animals, fueled by sincere love and admiration for their extraordinary nature. Our devotion is directed towards pets an ...
Patient Care Technician

3 weeks ago

DaVita Inc. Fremont, United States

1317 W Main St, Fremont, Michigan, 49412, United States of America · Are you looking to start a career in healthcare or advance your healthcare experience? DaVita Newaygo Dialysis is Now Hiring · No prior medical or dialysis experience is required. Our dedicated team at Brighton ...
Patient Care Technician

1 week ago

DaVita Inc. Pinole, United States

1335 Pinole Valley Rd, Pinole, California, , United States of America · No Call · No Nights · Paid Training · DaVita is Hiring · We are looking for an Patient Care Technician (PCT) to join our amazing team. This is a chance to give life in an outpatient dialysis center. You can m ...
Training as an electronics technician for industrial engineering

3 weeks ago

Atlas Ventures San Pedro, United States

Electronics Technician for Industrial Engineering (m/f/d) · For the efficient and long-lasting operation of heating and ventilation systems, suitable control is a basic requirement. This is created by electronics technicians for industrial engineering. The installation and commis ...
Patient Care Technician

5 hours ago

DaVita Concord, United States

1225 Willow Pass Rd,Concord,California, ,United States of America · No Call · No Nights · Paid Training · DaVita is Hiring We are looking for an Patient Care Technician (PCT) to join our amazing team. This is a chance to give life in an outpatient dialysis center. You can mak ...
Animal Care Technician

1 day ago

LTD Global Burlingame, United States

Job Description · Job DescriptionAbout the organization · A nonprofit organization dedicated to animal welfare and the protection of animals in the Peninsula area of the San Francisco Bay Area in California that offers various services and programs focused on animal care, adoptio ...
Plant Care Technician

1 week ago

Ambius Hayward, United States

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period · For more information about our benefits, see below · We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ...