- Build and execute a multi-year IT strategy and roadmap aligned to business priorities
- Establish a consistent strategic planning cadence (current state → future state, priorities, sequencing, budget)
- Serve as a trusted advisor to senior leadership on technology decisions, tradeoffs, and risk
- Own vendor relationships and performance across core IT services and managed providers
- Lead budgeting, contract reviews, and renewals; ensure service levels, cost control, and accountability
- Evaluate upcoming vendor decisions (e.g., network/provider reviews) and drive selection processes
- Ensure stable, secure, reliable IT operations and excellent end-user support
- Strengthen internal systems and processes that improve productivity and reduce friction
- Collaborate across departments to identify pain points and implement practical solutions
- Support key initiatives and implementations (e.g., core ecosystem integrations, loan origination platform rollout/migration)
- Improve project discipline, documentation, communication, and adoption across the organization
- Partner closely with risk/compliance and managed security functions to support regulatory requirements
- Ensure IT practices align with security standards, audits, and risk management expectations
- Lead, develop, and retain a high-performing IT team
- Create clear ownership, expectations, and growth paths; reinforce a culture of service and continuous improvement
- Core banking platform: Jack Henry (experience highly valued)
- Loan origination: nCino implementation underway (go-live targeted early spring)
- Infrastructure: highly outsourced / cloud-forward (minimal or no on-prem footprint)
- 7+ years of progressive IT experience with 3+ years in leadership
- Strong experience in strategic planning, IT roadmapping, and building a function forward
- Proven success managing vendors, budgets, and outsourced environments
- Working knowledge of IT risk, regulatory expectations, and audit readiness in a regulated environment
- Clear communicator who can translate technology into business impact for non-technical leaders
- Financial services experience strongly preferred (or similarly regulated industry)
- Experience with Jack Henry and/or nCino
- Digital transformation exposure and practical AI enablement (process automation, service enhancement, internal productivity)
- Competitive base salary (broad range based on experience)
- Annual incentive program tied to organizational performance (percentage of base)
- Comprehensive benefits package
- Lead a meaningful shift from "keep the lights on" to strategic IT leadership
- High visibility and executive partnership
- Opportunity to modernize systems, improve employee experience, and support growth—without being buried in hands-on engineering
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The IT Director will be responsible for the overall strategic direction, management, and execution of technology initiatives within our community bank. · This individual will ensure IT systems and services support organizational goals, regulatory requirements, and exceptional cus ...
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Director of Information Technology - Lubbock - MRISpokane
Description
Director of Information Technology (IT)
The Opportunity
We're hiring a Director of Information Technology to set the vision and lead technology strategy for a growing, community-focused financial institution. This leader will shift IT from a historically reactive function to a proactive, strategic business partner—driving planning, vendor leadership, modernization, and cross-functional collaboration to improve both the employee and customer experience.
This role is ideal for a business-minded IT leader who can build roadmaps, guide decision-making, and manage partners in a highly outsourced environment—without needing to be hands-on day-to-day technically.
Reporting To: Chief Operations Officer
Partnering Closely With: Chief Risk Officer / Information Security (security function is separate)
Team: Small internal team (help desk + admins) with significant managed services support
What You'll Do
Strategy & Leadership
Vendor & Budget Management (Critical)
Technology Enablement & Operational Excellence
Program Delivery & Change Management
Risk, Compliance & Security Partnership
Team Leadership
Core Platforms & Environment (Helpful Context)
What We're Looking For
Nice to Have
Location
Preference for being based near key operations, with flexibility for strong candidates in major regional hubs (hybrid/on-site expectations based on location).
Compensation & Benefits
Why This Role
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Director of Information Technology
Only for registered members Lubbock
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Director of Information Technology
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